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Solution to TO3000 new build 821 (payment method disappeared)
Thread poster: Alice Bellia

Alice Bellia  Identity Verified
Italy
Local time: 07:53
English to Italian
+ ...
Oct 11, 2007

Hi to everyone,

I don't know if this helps anybody

Recently I wasn't able to view payment method whenever I generated my invoices, I just saw the name of the payment method.

I've asked technical support about this issue, and here it's their answer:

"Hi Alice,

Thank you for your letter and using TO3000. Please, find my answer below.

Mentioned situation may occur if you updated to the latest TO3000 Build 821. New variable for payment method description had been added in this build. Now it is advisable to use \INVOICE_PAYMETHOD\ or \PAYMETHOD\ variable for payment method representation and \INVOICE_PAYMETHOD_DESCR\ or \PAYMETHOD_DESCR\ -for payment method description."

I hope it helps someone too before panicking!!

Good work


Alice


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Magda Dziadosz  Identity Verified
Poland
Local time: 07:53
Member (2004)
English to Polish
+ ...
Thank you!!! Oct 11, 2007

Thanks, Alice, this bug was driving me crazy!
I will adjust my templates immediately.

Magda


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Claudia Alvis  Identity Verified
Peru
Local time: 00:53
Partial member
Spanish
+ ...
Thank you Alice Oct 11, 2007

Although, it is them that should have notified us.

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Alice Bellia  Identity Verified
Italy
Local time: 07:53
English to Italian
+ ...
TOPIC STARTER
You're welcome :) Oct 11, 2007

I know and I told them, they said:

"Dear Alice,

Thank you for your reply.

We will be glad to add this information to our Help Knowledgebase (www.aithelp.com) and also try to provide our customers with latest changes/enhancements etc."

I hope someone will find it there, then


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Yuri Smirnov  Identity Verified
Local time: 08:53
English to Belarusian
+ ...
Thanks again! Nov 12, 2007

I was going crazy about that, too.
Too bad no one cared to explain that.
Thank you for the pioneering into the problem.


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Timothy Barton
Local time: 06:53
Member (2006)
French to English
+ ...
Thanks Nov 21, 2007

Thanks a lot!

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