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Dificultad para entrar en los sitios de Eurodicautom y base de datos IATE
Thread poster: alexandria2024
alexandria2024
Local time: 16:51
English to Catalan
+ ...
Apr 9, 2007

Desde el pasado viernes no puedo entrar en ninguna de estas páginas de la base de datos terminológica de la UE. Me salen problemas con el Proxy, sea con Firefox o con Explorer. Álguien ha podido acceder a ellas últimamente? Algún truco?

[Oggetto dell'argomento modificato dallo Staff o dal Moderatore 2007-04-09 14:32]


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María José Iglesias  Identity Verified
Italy
Local time: 16:51
Italian to Spanish
+ ...
Funcionamiento del sitio Eurodicautom y IATE Apr 9, 2007

Hola, Sandra. Debe ser algo generalizado. Mira lo que dicen los colegas del forum italiano: http://www.proz.com/topic/69464
Saludos,
María José


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MARIA SELVA  Identity Verified
Spain
Local time: 16:51
French to Spanish
Imposible de entrar ahí Apr 9, 2007

Tampoco yo he podido acceder estos días.
A ver qué pasa.
Saludos.
MC


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Alejandra Villarroel  Identity Verified
Chile
Local time: 12:51
English to Spanish
+ ...
Es peor con FireFox Apr 9, 2007

A veces, me resultan las consultas en IATE si me cambio al I-Explorer, pero al rato se queda colgado el sitio y sólo puedo ver la página de inicio, cosa que es imposible al navegar con FireFox.

Bueno, ni hablar de la molestia que significa cambiarse a I-Explorer, aunque sea sólo un instante, cuando uno está totalmente acostumbrada a FireFox.

Por otro lado, parece que el antiguo Eurodicautom fue descontinuado definitivamente. Cuando comenzaron las dificultades de IATE a mediados de la semana pasada, seguí consultando el Eurodicautom sin inconvenientes, pero ya no es posible cargar siquiera la página de inicio.

ALEJANDRA

[Editado a las 2007-04-09 17:29]


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Helena Diaz del Real  Identity Verified
Germany
Local time: 16:51
Member (2005)
German to Spanish
+ ...
A mí me pasa igual Apr 10, 2007

¡Hola!

Si, yo desde hace unos dias tampoco tengo acceso al Eurodicautom.

Sin embargo, ayer pude acceder a IATE sin problemas (¿Quizás porque al ser festivo no había mucha gente traduciendo?)

Bueno, esperemos que esto sólo sea un problema pasajero...

Un saludo,
Helena


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alexandria2024
Local time: 16:51
English to Catalan
+ ...
TOPIC STARTER
Conseguido Apr 10, 2007

Al final creo que el problema se produce por el tipo de navegadores y su nivel de actualización. Me he instalado el SeaMonkey (nueva versión de Mozilla) y se acabaron los problemas, al menos con el IATE. Igual también os funciona a vosotros.
Gracias a todos.
Sandra


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alexandria2024
Local time: 16:51
English to Catalan
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TOPIC STARTER
Pues no Apr 10, 2007

Seguimos igual, con el SeaMonkey la conexión sólo me ha durado una mañana...
Sandra


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Nicolás López
Spain
Local time: 16:51
Según dicen de IATE ya está resuelto Apr 10, 2007

Hola:

Envié un correo y me han respondido que ya está resuelto, pero sigo sin poder entrar. Ésta es la respuesta:

De:
Enviado el: Tuesday, April 10, 2007 1:08:05 PM
Para: Nicolás López
Asunto: Re: Unable to access to iate (former Eurodicautom)


Dear Mr López,

There have been some maintenance issues on the IATE servers, last week, and
mainly during the Easter weekend, and this might have been the reason that
you experienced slow access problems, or even no access at all, to IATE.

But, everything should be OK now.

We apologize for this inconvenience.

Please, do not hesitate to contact us in case of further problems.

Kind regards,

_______________________________________________
IATE Support Team
Translation Centre for the Bodies of the EU

________________________________________________

DOMAIN CHANGE NOTICE: On 14 July cdt.eu.int changed to cdt.europa.eu


Saludos


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alexandria2024
Local time: 16:51
English to Catalan
+ ...
TOPIC STARTER
Respuesta de IATE Apr 11, 2007

Dear IATE user,

Unfortunately the IATE site has encountered a few problems in the last
couple of days. These problems appeared after an update of the IATE
servers during Easter weekend.

The typical error message users receive after launching a query looks like
this:

"The proxy was unable to fulfill your request because the computer does
not appear to be functioning properly. While attempting to communicate with
the server, the proxy encountered the following error: HTTP7766: error
reading response header (Connection reset by peer) .........."

Our technical staff detected that the problem is linked to a wrong encoding
of cookies on the IATE user's computers that occurs namely with Internet
Explorer. An immediate workaround is to remove these cookies.

How to remove the cookies from Internet Explorer ?

In the menu, go to "Tools", then "Internet Options", and in the first tab
"General", click on "Delete cookies".
Then close and re-open Internet Explorer. Then, reconnect to IATE.
This procedure can be repeated again later if needed.

In the meantime, our staff continues to work on a definitive solution to
avoid this problem in the future.

We apologize for all the inconveniences caused by this problem.

Please, feel free to contact us for any further question.

Kind regards,


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Nick Lingris  Identity Verified
Local time: 17:51
Member (2006)
English to Greek
+ ...
Detailed explanation Apr 16, 2007

I have posted a safer and more detailed solution here:
http://www.proz.com/topic/69464?start=15&float=


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Jaime Bonet  Identity Verified
Local time: 16:51
English to Spanish
+ ...
It works! Apr 17, 2007

Thanks a lot Nick, I tried your suggestions for FireFox and they worked. I can now access IATE!

I took the liberty to advise my translation blog readers of this, giving you all the credit of course (see http://www.jb-translator.com/into-spanish-translation/ ).

Cheers,

Jaime

[Editado a las 2007-04-17 14:58]


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Bruno Magne  Identity Verified
Local time: 12:51
English to French
+ ...
Para quienes no entienden Inglés... Apr 17, 2007

Como remover los cookies de Internet Explorer:

Abrir, en la orden, "Herramientas", "Opciones de Internet, y "General". Hacer clic en "Borrar cookies".


Cerrar la ventana y volver a abrir Iinternet Explorer y entrar en IATE.

Se puede repetir ese procedimiento siempre que necesario. O hasta que corrijan el problema.

Cordialemente

Bruno

P.D.: perdonen mi pobre castellano, pero pienso que es posible entender.



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Nick Lingris  Identity Verified
Local time: 17:51
Member (2006)
English to Greek
+ ...
Avoid deleting all cookies Apr 19, 2007

I believe it is not advisable to remove all your cookies. Many of them are absolutely necessary for connecting to sites, such as ProZ.com.

(Jaime, very kind of you. Thanks.)

[Edited at 2007-04-19 08:08]


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