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We are considering purchasing the STAR Transit software, following a customer request for us to do so.
My one concern is the level of technical support we can expect from STAR, as they do not have much market penetration in the UK.
I would, therefore, be interested to hear from any other users of the Transit software (paid versions, rather than Satellite PE, please) who are based in the UK and have experience of using STAR's technical ... See more
We are considering purchasing the STAR Transit software, following a customer request for us to do so.
My one concern is the level of technical support we can expect from STAR, as they do not have much market penetration in the UK.
I would, therefore, be interested to hear from any other users of the Transit software (paid versions, rather than Satellite PE, please) who are based in the UK and have experience of using STAR's technical support.
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Frits Ens Netherlands Local time: 05:27 Member (2006) English to Dutch + ...
Support in the UK / Netherlands
Apr 14, 2008
Hi Elaine,
We have been using Transit for several years now in the Netherlands. Here too, Transit is not very common. Our experience with the paid support is very good. The knowledge level of the support team is very high and they are willing to help you.
They sometime even manage to repair 'damaged' files.
All in all I do not foresee any difficulties for you in using Transit XV.
We have been using Transit for several years now in the Netherlands. Here too, Transit is not very common. Our experience with the paid support is very good. The knowledge level of the support team is very high and they are willing to help you.
They sometime even manage to repair 'damaged' files.
All in all I do not foresee any difficulties for you in using Transit XV.
Kind regards
Frits van Ens TransAction technical translations, The Netherlands ▲ Collapse
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The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
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