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Practicount - Practiline, a trustworthy company?
Thread poster: Nicolas Bonsignore

Nicolas Bonsignore  Identity Verified
Local time: 03:40
Member (2005)
English to French
+ ...
Aug 28, 2007

Hi Ladies and Gents,

I was wondering if any of you had a phone # to contact the Practiline people.
I ordered 2 licences and paid with Paypal, got a receipt but no licences references after about one week (they're supposed to send them within 48 hours). I sent a couple of mails and faxes but no reply.

Do we have to put a bad note in the BlueBoard for them?

Did anyone experience the same?

Thanks for your help.

Nicolas


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Luis Antonio de Larrauri  Identity Verified
Local time: 03:40
English to Spanish
+ ...
Trustworthy on my experience Aug 28, 2007

Hi Nicolas,

The company I used to work for got Practicount some years ago and it works perfectly well. I don't know about contacting them, but the product is fine.

Regards,

Luis


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Nicolas Bonsignore  Identity Verified
Local time: 03:40
Member (2005)
English to French
+ ...
TOPIC STARTER
Product's OK Aug 28, 2007

Hi Luis,

Their product is OK but I'm somewhat concerned about their sales practices.


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Sonja Tomaskovic  Identity Verified
Germany
Local time: 03:40
English to German
+ ...
Phone Aug 28, 2007

Did you try to call them on the phone?

Sonja


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Nicolas Bonsignore  Identity Verified
Local time: 03:40
Member (2005)
English to French
+ ...
TOPIC STARTER
What's the phone#? Aug 28, 2007

Hi Sonja,

I can't find their phone number.
I tried with e-mail and fax... No answer.

BR,

Nicolas


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Sonja Tomaskovic  Identity Verified
Germany
Local time: 03:40
English to German
+ ...
Interesting Aug 28, 2007

It is interesting that there is no phone no. available on their website. A whois search did not reveal more information.

In fact, it just leaves the impression that this might be a one-man-show, and in that case, this "one person" running the business may just be on vacation.

Of course, it is very annoying if you need the licenses quickly, but there's probably nothing left but waiting.

Sonja


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Victor Dewsbery  Identity Verified
Germany
Local time: 03:40
German to English
+ ...
They replied to me (but that was a few years ago) Aug 28, 2007

When I needed to contact them with licensing issues, they replied pretty quickly.

There is a phone number (in the US) at http://www.practiline.com/about.htm


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Nicolas Bonsignore  Identity Verified
Local time: 03:40
Member (2005)
English to French
+ ...
TOPIC STARTER
I'll wait Aug 28, 2007

Hi again,

I tried again later then.
As for the number on the website, that's a fax #.
I found something on Sourcecount website but no "personnal" answer either.

Don't really like that.

Anyway, I'll keep you posted.

Nicolas


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peiling  Identity Verified
Germany
Local time: 03:40
Partial member (2006)
Chinese to English
+ ...
Their phone # Aug 28, 2007

is 206-984-3919
I found it here: http://new.multilingual.com/mlNewsArchiveDetail.php?id=2297


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Nicolas Bonsignore  Identity Verified
Local time: 03:40
Member (2005)
English to French
+ ...
TOPIC STARTER
fax Aug 29, 2007

Hi Pei Ling,

Thanks for this. I tried but that's a fax #.

NIcolas


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Masahiro Imafuji  Identity Verified
United States
Local time: 21:40
Member (2007)
English to Japanese
+ ...
4 days after I paid, still nothing. Apr 27, 2009

I am having the same problem. I emailed to sales@practiline.com 4 days ago but I have had no reply.

Did Nicolas eventually get his serial number?

It sounds like that everyone received their serial number. Did anyone not receive a serial number?

Thanks,

Hiro


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