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Thread poster: Williamson
Restore point and Microsoft Security Essentials problems

Williamson  Identity Verified
United Kingdom
Local time: 08:07
Flemish to English
+ ...
May 6, 2011

Whenever I start my PC Microsoft Security Essentials does not want to start and turns itself off automatically. I've tried every advise I could find on the internet. To no avail.
System Restore does not work either. If I want to set my pc to a previous restore point, I get an error-message. Moreover, whenever I try to install an anti-virusprogramme, I get error- messages. Does anybody know a solution for these problems?


[Edited at 2011-05-06 10:43 GMT]


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Walter Landesman  Identity Verified
Uruguay
Local time: 04:07
Member (2005)
English to Spanish
+ ...
A resident virus May 6, 2011

First thing trojans and several virus that manage to get in you PC dodging the AV control, is to close down and collapse all already installed antivirus and prevent new installations.

You might already have a virus in your PC.
Just to be on the safe side. why don`t you do an online scan? CA, PANDA and others offer free online scans.
Microsoft used to have a very thorough, reliable and complete tool, the Windows Live Onecare that seems to have changed lately but you may try anyway just in case: http://www.microsoft.com/security/scanner/en-us/default.aspx

Good luck.


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Restore point and Microsoft Security Essentials problems






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