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Outlook Express - Unsafe attachments
Thread poster: xxxPFB
xxxPFB  Identity Verified
Local time: 20:54
English to French
+ ...
Apr 18, 2006

Hi all,

After rebooting my computer, everything works fine, except that when I go to my sent emails (to save them in another folder, etc.), I get this message "OE removed access to the following unsafe attachments in your mail [+ name of attachment]."

My clients have confirmed they've actually received the attachments, so what does this message mean? Is there anything I should do?

I have Windows XP, but I'm afraid I can't be more 'technical' than that, except to say that afaik my computer is automatically and regularly updated.

Many thanks in advance for your help - and for using simple terms when writing to a seriously IT-challenged person like me



[Edited at 2006-04-18 10:02]


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Vesna Zivcic  Identity Verified
Local time: 20:54
German to Croatian
+ ...
A suggestion Apr 18, 2006

In Internet Exporer chose Tools/Options, select Security tab and uncheck "Do not allow attachments to be saved or opened that could potentially be a virus".

BR,

Vesna


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Daphne Theodoraki  Identity Verified
Sweden
Local time: 20:54
Member (2003)
Swedish to Greek
+ ...
Attachments Apr 18, 2006

I'm not sure whether the problem has anything to do with this, but you can check. In Outlook Express, go to:

Tools>Options>Security>Do not allow attachments to be saved or opened that could potentially be a virus.

If the box is checked, perhaps that's why you cannot save the e-mails containing the attachments. Zip files, for example are often included in the "potentially harmful" attachments.
Uncheck the box, and if necessary close Outlook and restart your computer to see if this solved the problem.

Good luck!


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Patricia Lane  Identity Verified
France
Local time: 20:54
French to English
+ ...
if it is your sent mail... Apr 18, 2006

Philippe,

You said the problem regards attachments in your SENT mail. I suppose then that you have the original files on your computer. Thus, if your concern is keeping proof that you've sent along XYZ file to your client at time T, the email still lists the files you sent, even if you can't access them from Outlook. If you can access the original files just fine and if your client has received them, then I shouldn't worry about it too much.

Do you have any difficulties with attachment in mails you RECEIVE?

Just to be on the safe side, run your antivirus and then, if all is clear, defragment your hard drives. The odd error messages should disappear IMHO.

Patricia


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Jack Doughty  Identity Verified
United Kingdom
Local time: 19:54
Member (2000)
Russian to English
+ ...
Try a different email client Apr 18, 2006

You don't have to rely solely on Outlook Express. I think it's a good thing to have at least one more on your computer and set up ready to go, in case of problems like this.
Personally, I prefer Thunderbird anyway.
Here are addresses from which to download three Unicode-compliant email clients, all free.
Thunderbird - http://www.mozilla.com/thunderbird/
Scribe - http://www.memecode.com/scribe.php
Marlin - http://www.marlin-mail.com/


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xxxPFB  Identity Verified
Local time: 20:54
English to French
+ ...
TOPIC STARTER
Thank you to all Apr 20, 2006

I've followed Vesna's and Daphne's advice and it worked!

Yes, Jack, you're right - I'll look into that.

Thanks again.


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Outlook Express - Unsafe attachments

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