Wordfast and Word crash after closing a context search window
Thread poster: Adam Lankamer

Adam Lankamer  Identity Verified
Luxembourg
Local time: 20:59
Member (2005)
English to Polish
+ ...
Aug 25, 2005

Hello,

After upgrading to Wordfast 5 my Word (Windows XP + Word XP) "refuses to cooperate" after closing a context search window. I have to kill the thread manually, restart Word, then Wordfast etc.
So far I haven't lost any work but in fact it is quite annoying.

Is there anyone who has similar problems ?

Thank you for any assistance

Adam


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David Daduč
Czech Republic
Local time: 20:59
English to Czech
Trouble-shooting Aug 25, 2005

The Wordfast manual has some tips in the Trouble-shooting section. I recommend deleting "Normal.dot" file (or, better, renaming it to "Normal.old").

This file is Word's global template and sometimes gets corrupted, causing lots of glitches. If you close Word and get rid of the file, Word will create a new, fresh "Normal.dot" when re-started.

Careful: if you delete "Normal.dot" you may lose some of your custom settins in Word (such as your own macros, buttons, toolbars, auto-correct entries, etc.).

If terminating "Normal.dot" does not help, you can delete the new "Normal.dot" and rename "Normal.old" back to "Normal.dot" if you want to restore your previous custom settings.

[Edited at 2005-08-26 07:08]


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Samuel Murray  Identity Verified
Netherlands
Local time: 20:59
Member (2006)
English to Afrikaans
+ ...
This is serious, contact Yves Aug 25, 2005

Adam Lankamer wrote:
After upgrading to Wordfast 5 my Word (Windows XP + Word XP) "refuses to cooperate" after closing a context search window. I have to kill the thread manually, restart Word, then Wordfast etc.


This is rather serious, and if I were you I'd post the problem on the Yahoogroup where the creator of WF is lurking.


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