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Problems buying Wordfast licence
Thread poster: Prokop Vantuch

Prokop Vantuch  Identity Verified
Czech Republic
Local time: 22:43
Member (2005)
English to Czech
+ ...
Jan 27, 2006

Hi everybody.

I have a problem pruchasing Wordfast licence. I used the 500 translating units and want to purchase the full-version licence.
However, on the website www.wordfast.net there are two ways of payment: via Paypal or via Shareit (accepting all major credit cards). I tried paying by credit card (VISA, which I use for all online payments) but they sent me an email that the order failed.
I wanted to pay via Paypal but the link to Paypal doesn't work and there is no Paypal email address on the website. Therefore I cannot buy the licence number. I contacted the wordfast team but haven't received any response yet.
I need to use Wordfast asap, since there is a job waiting in mail computer.

Has anyone had the same problem? Is there any other place to get a wordfast licence number?

Thanks in advance for your posts.

Prokop


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Fred Neild  Identity Verified
English to Spanish
+ ...
Similar problem Jan 27, 2006

I had a problem when I bought Wordfast. There was a 50% discount price for certain countries (including mine) but the link didn't work. I was in an emergency too, so after careful thinking I decided to pay the full license price.

It worked.

If this is your case just pay the full amount.

Good luck!

Fred


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Gerard de Noord  Identity Verified
France
Local time: 22:43
Member (2003)
German to Dutch
+ ...
Use the e-mail form Jan 27, 2006

Go to www.wordfast.net and click on Contact us in the upper left corner of the window.

Good luck,
Gerard


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Prokop Vantuch  Identity Verified
Czech Republic
Local time: 22:43
Member (2005)
English to Czech
+ ...
TOPIC STARTER
Problem solved Jan 27, 2006

Thank you, Fred, for your quick response.
I solved the problem. Got the answer from Wordfast support. The problem was the link to Paypal. I use Mozilla Firefox and the link seemed to me not working. However, when I opened the window with Internet Explorer, the hidden secure link worked and I was able to pay for the licence number using Paypal.
Anyway, thanks for your answer!

Prokop


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Prokop Vantuch  Identity Verified
Czech Republic
Local time: 22:43
Member (2005)
English to Czech
+ ...
TOPIC STARTER
Exactly Jan 27, 2006

Gerard de Noord wrote:

Go to www.wordfast.net and click on Contact us in the upper left corner of the window.

Good luck,
Gerard


Thanks, Gerard!

I've already done that and the response was very fast. As you can see, my problem is solved.
Thanks a lot for you post, anyway.

Prokop


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