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Hi everybody, I 've just tried to buy Wordfast but as I was going through the process I got an error message saying that I can't use free email accounts! I have done many online transactions and never heard of the obligation to have non free electronic mail accounts. It is said that if I don't have paying accounts I have to fill out a form, print it, fax it, wait for a confirmation then buy it! They warn me that it would take time as opposed to an online purchase. I'm really very disappoi... See more
Hi everybody, I 've just tried to buy Wordfast but as I was going through the process I got an error message saying that I can't use free email accounts! I have done many online transactions and never heard of the obligation to have non free electronic mail accounts. It is said that if I don't have paying accounts I have to fill out a form, print it, fax it, wait for a confirmation then buy it! They warn me that it would take time as opposed to an online purchase. I'm really very disappointed by Wordfast. I don't understand why they obligate people to pay for email accounts? What do you think I should do? I would love to hear from your experiences. Thanks in advance. ▲ Collapse
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Samuel Murray Netherlands Local time: 11:57 Member (2006) English to Afrikaans + ...
I don't know why...
Sep 8, 2007
lila23 wrote: I 've just tried to buy Wordfast but as I was going through the process I got an error message saying that I can't use free email accounts!
I don't know the reason, but I also think it is silly. The only reason why free accounts may be rejected is for a free service that wants to combat spam.
I use Gmail, which is a free service. I can also use Gmail, which is a paid service. How would the seller know the difference between a Gmail account that is free and a Gmail account that I pay for? Besides, free accounts are generally more reliable than paid accounts.
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David Daduč Czech Republic Local time: 11:57 English to Czech
ShareIt's security policy
Sep 8, 2007
This is not Wordfast's policy - unless you pay through PayPal, payments for Wordfast licenses are collected by ShareIt, a major e-commerce operator (part of Digital River). ShareIt's security policy requires you to use a fee-based email address (or, rather, what they consider to be a fee-based email address) if you wish to pay using a credit card. Free email addresses are allowed if you choose any other type of payment.
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Thanks a lot for your comments. I used my friend's email address but I could have used mine as well. She told me that the email address they required was the email that your Internet Service provider created for you. You're right about ShareIt. I think they do that to track the buyer in case a problem comes up. An ISP account, according to them, is more reliable. I just can't believe that they don't accept paying email accounts such as Hotmail or Yahoo!. I'm so glad that I could find a so... See more
Thanks a lot for your comments. I used my friend's email address but I could have used mine as well. She told me that the email address they required was the email that your Internet Service provider created for you. You're right about ShareIt. I think they do that to track the buyer in case a problem comes up. An ISP account, according to them, is more reliable. I just can't believe that they don't accept paying email accounts such as Hotmail or Yahoo!. I'm so glad that I could find a solution. I wanted the fastest way. That's why I had to choose the debit/credit card. I wish they just make things easier for the translator. Things are already hectic for us. We really don't need extra headache.
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