16:26 Jan 7, 2011 

OK, we're a bit clearer now as to what the issue is. I still think we may just be looking at the obvious - if there's a "plan provider" then there's a plan that says that people make payment x and get benefit y in return. It seems to me likely that this person's job is to resolve difficulties that arise in connection with implementation of this plan - i.e. the transactions that it involves.

Incidentally, what is the job title for this job description and what other sorts of things does this person do? - all those sorts of information would contribute to the context.

13:41 Jan 7, 2011 

Hi Armorel. Thanks for the reply. "Resolves transactional issues " appears in repeatedly in different job descriptions, for example, retirement program, executive benefits, life insurance. So I am a little worried that it might not simply mean "in connection with particular transactions" here.

10:24 Jan 7, 2011 

Mark, it's clear that you aren't finding our contributions helpful, but on the other hand you haven't given us a lot to go on either. Can you explain in more detail just what the difficulty is? As with all Kudoz questions, the more specific the detail you provide,
the higher the quality of the answers you will get. You need to let us know where you've got to with your own interpretation and at what point you get stuck.

07:47 Jan 7, 2011 

Thanks. That's why I was asking...

20:08 Jan 6, 2011 

@Yaiza: I believe that it's obvious the asker is seeking an explanation on the meaning. That said, the meaning of the term in question is so obvious or easily checked out, isn't it?　:)

07:08 Jan 6, 2011 

And your question is? ;-)