09:51 May 27, 2011 

In this instance it's a response in a consumer questionnaire and refers to the firm involved. There's nothing more to indicate how harsh the criticism is intended to be.

09:42 May 27, 2011 

In your context, can you tell if it refers to lack of legislation concerning the environment for the company to apply, lack of knowledge of environmental matters that should be applied, or or simply lack of environmental consideration? In my view, if you can tell, you need to write whichever applies in your context.

12:57 May 26, 2011 

This is typically a criticism directed at a process or an organization.