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Explanation: It should be remembered that many women don't like being addressed with the salutation 'Mrs.'. They prefer the neutral Ms. which does not indicate whether the person is married or single, as is indeed the case with Mr.
xxxjarry South Africa Local time: 20:07 Native speaker of: English PRO pts in pair: 3855
[Note that this article uses a full-stop after the abbreviation: this is the US convention. In the UK, no . is used.]
The Style Book of the Department of Journalism at the University of Central Lancashire takes this approach:
"... the general rule is to include titles in copy when referring to members of the public - Mr/Mrs/Miss/Ms all without full points. It is important to discover how a woman prefers to be titled." http://www.uclan.ac.uk/facs/lbs/depts/journ/other/stylmain.h...
So you should only use Mrs or Miss if you known that the woman in question prefers that form. Using Mrs or Miss incorrectly, especially in a business setting, could even cause embarrassment or offence.