English to Chinese translations [PRO]
Tech/Engineering - IT (Information Technology) / e-government | | English term or phrase: jurisdictions | Most CIOs recognize that integrating phone, Web, mail, fax and walk-in channels into a single system is the best way to provision N11 call centers, and to support citizens and customers. A government that can provide information on any channel -- or with multiple channels at once -- can operate more efficiently and better serve its citizens by letting them interact with government in the way most convenient for them.
Once channels are integrated, governments can implement a wide range of advanced capabilities to help customers use all channels to their fullest potential. In an integrated environment, customers can navigate among the Web, instant messaging-based chat, phone, and eventually, even video conferencing in a single transaction. In addition, jurisdictions can encourage citizens to use less expensive channels, such as automated Web forms or natural voice recognition phone system whenever appropriate, while still offering one-on-one assistance when required. |
| clearwaterKudoZ activityQuestions: 8231 ( 17 open) ( 3 without valid answers) ( 642 closed without grading) Answers: 1616
| | Local time: 15:27
|
| | Selected response from:
billychang
Local time: 01:27
| Grading comment 谢谢！
4 KudoZ points were awarded for this answer |
| |
| Discussion entries: 0 |
|---|
Automatic update in 00:
|
21 mins confidence:  peer agreement (net): +2
| | | | X Sign in to your ProZ.com account... | | | | |
| KudoZ™ translation helpThe KudoZ network provides a framework for translators and others to assist each other with translations or explanations of terms and short phrases. See also: Search millions of term translations  |
The translation workplace 
