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- Fast and knowledgeable factory direct support.

Dutch translation: snelle en deskundige ondersteuning door ons eigen team

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GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)

English term or phrase:	- Fast and knowledgeable factory direct support.
Dutch translation:	snelle en deskundige ondersteuning door ons eigen team

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20:09 May 11, 2011

The asker opted for community grading. The question was closed on 2011-05-15 06:54:24 based on peer agreement (or, if there were too few peer comments, asker preference.)

English to Dutch translations [PRO]
Marketing - Computers: Software

English term or phrase: - Fast and knowledgeable factory direct support.

I have a small marketing text to let people upgrade their software to a newer version. One of the advantages is the above sentence (presented in a bulletpoint, so no further information). How can I best translate 'factory direct support'?

Esther Willaert KudoZ activity Questions: 6 (none open) Answers: 3
Local time: 01:29

snelle en deskundige ondersteuning door ons eigen team

Explanation:
wat er wordt bedoeld, is dat de makers van de software de ondersteuning zélf verzorgen, dus niet via een of ander extern callcenter.

omdat software niet in een 'fabriek' wordt geproduceerd, kun je het beter niet te letterlijk vertalen.

met 'door ons eigen team' of 'door onze eigen medewerkers' leg je er de nadruk op dat er geen extern callcenter aan te pas komt, precies zoals de schrijver bedoeld heeft.