service recovery situation
Dutch translation: service recovery
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| 11:46 Mar 15, 2002 |
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|  Selected response from: Antoinette Verburg Netherlands Local time: 11:04 | ||||||
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| 4 | geval van service recovery |
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Answers
1 hr confidence: 
geval van service recovery Explanation: 'Service recovery' kan misschien zo blijven staan? Zie bijv. 'Met service recovery wordt bedoeld: het adequaat reageren op gemaakte fouten nog tijdens het serviceproces of vlak daarna...' (zie referentie no. 1) en 'Klachtenbehandeling en service recovery' (referentie no. 2) -------------------------------------------------- Note added at 2002-03-15 13:13:11 (GMT) -------------------------------------------------- Wat je met \'situation\' doet hangt natuurlijk af van de rest van de zin. Reference: http://www.iridescent.nl/artikel/ServiceRecovery.htm#para2 Reference: http://www.managementboek.nl/promopaginas/boeken/901406148x.... |
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