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English to French translations [PRO]
Telecom(munications) / telecommunications | | English term or phrase: customer care and billing | | P. to implement the first Customer care and Billing platform for GSM, Fixed line and ISP operations in West Africa |
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 GILLES MEUNIER
France
Local time: 13:49
| Grading comment definitely the right answer, merci !
4 KudoZ points were awarded for this answer |
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2 mins confidence:   peer agreement (net): +1
10 mins confidence: peer agreement (net): +3 Service Après Vente et facturation
Explanation:
In France, the electronic goods retailer Darty has built its empire on its quality after sales service. This is what is implied by this phrase. Once we've sold you a phone, we'll take care of you. Alternatively, given that we're talking about a platform which is mentioned with invoicing, it would also make sense to use the term Client Relationship Management (CRM), although this may apply more effectively to B2B rather than B2C.
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The translation workplace 
