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English to French translations [PRO]
Tech/Engineering - Telecom(munications) / Telecommunications | | English term or phrase: call queuing facility | This is when a helpline, for example, takes several phone calls at once without answering them. They are placed in a queue and answered in strict order of calling.
If a helpline has a call queuing facility, it can follow this procedure in answering calls. |
| Jo SaleKudoZ activityQuestions: 103 (none open) ( 2 without valid answers) Answers: 33
| | Local time: 00:58
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| | fonction de mise en attente des appels | Explanation:
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Note added at 2003-12-12 15:22:37 (GMT)
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ou mise en file d\'attente
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Note added at 2003-12-12 15:22:44 (GMT)
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Domaine(s)
– Telephone Switching
– Call Distribution Systems
– Telephone Services
Domaine(s)
– Commutation téléphonique
– Distributeurs d\'appels
(Téléphonie)
– Services téléphoniques
call queueing Source
CORRECT, UNIFORMISÉ
call queuing Source CORRECT
mise en file d\'attente
des appels Source
CORRECT, FÉM, UNIFORMISÉ
OBS – call queueing: term
officially approved by Bell
Canada. Source
OBS – autocommutateur privé
SL-1. Source
OBS – mise en file d\'attente
des appels : terme uniformisé
par Bell Canada. Source
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Note added at 2003-12-12 16:29:17 (GMT)
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Mise en attente des appels. Le service Mise en attente des appels
est indispensable pour les personnes qui souhaitent recevoir des ...
www.telephonelabaie.qc.ca/content/serv_telephone.asp - 29k - En cache - Pages similaires
Gestion des appels - Configuration du mobile
mobile.sunrise.ch/fre/pdabrowser/pda_home/ pda_services/pda_ser_anm.htm - 6k - En cache - Pages similaires
Fiche produit : atouts Contact Multi Centres
... Mise en attente des appels dans le réseau : en cas d\'indisponibilité des agents,
les appelants sont mis en attente dans le réseau sur le serveur vocal; ...
www.entreprises.francetelecom.com/publication/offre/fiche_c... FP6contactmulticentres.htm
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| Selected response from:
 GILLES MEUNIER
France
Local time: 01:58
| Grading comment Thank you very much
4 KudoZ points were awarded for this answer |
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The translation workplace 
peer agreement (net): +5