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call-answer-services

German translation: Telefondienste/Callcenter-Dienste


GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
English term or phrase:call-answer-services
German translation:Telefondienste/Callcenter-Dienste
Entered by: Gwen Walka
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08:44 Mar 4, 2006Login or register (free) for more options.
English to German translations [PRO]
Social Sciences - Economics
English term or phrase: call-answer-services
There had been a scare earlier that US was losing her competitiveness in manufactures, with panic over the fact that the share of manufactures in national value added and in employment had declined. But, as many economists noted at the time, this had been happening almost everywhere: services were gaining in share and manufacturing was going the way of agriculture in an earlier age. *So, when some services which had been nontradeable became tradeable, as with call-answer services and the reading of x-ray charts by radiologists which were sent out digitally and were read in Bangalore instead of in Boston, panic became general*.
Ich bin nicht sicher, was mit genau mit dem Satz in Sternchen gemeint ist. Kann mir jemand helfen? Vielen Dank im Voraus!
Gwen Walka
Germany
Local time: 08:24
Telefondienste/Callcenter-Dienste
Explanation:
Also ich verstehe das so, dass allgemeine Panik ausgebrach, sobald es möglich wurde, bestimmte Dienstleistungen in ferne Länder auszulagern, unter anderem, dass die nette Telefondame an der Hotline nicht mehr vor Ort sitzen muss, sondern Kunde/Kundin weitergeschaltet wird, ohne es zu bemerken.
Selected response from:

Dagmar Jenner
Austria
Local time: 08:24
Grading comment
Hallo Dagmar, vielen Dank für die hilfreiche antwort!
4 KudoZ points were awarded for this answer



Summary of answers provided
3 +4Telefondienste/Callcenter-Dienste
Dagmar Jenner
4Anrufbeantwortungsdienst
Ivo Lang


  

Answers

2 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +4
Telefondienste/Callcenter-Dienste


Explanation:
Also ich verstehe das so, dass allgemeine Panik ausgebrach, sobald es möglich wurde, bestimmte Dienstleistungen in ferne Länder auszulagern, unter anderem, dass die nette Telefondame an der Hotline nicht mehr vor Ort sitzen muss, sondern Kunde/Kundin weitergeschaltet wird, ohne es zu bemerken.

Dagmar Jenner
Austria
Local time: 08:24
Native speaker of: Native in GermanGerman, Native in SpanishSpanish
PRO pts in category: 4
Grading comment
Hallo Dagmar, vielen Dank für die hilfreiche antwort!

Peer comments on this answer (and responses from the answerer)
agree  Sabine Odinga
3 mins

agree  xxxTradesca
21 mins

agree  Olav Rixen
39 mins

agree  Brandis
1 hr
Login to enter a peer comment (or grade)


21 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
Anrufbeantwortungsdienst


Explanation:
Wird so gany wörtlich gebraucht. "Call-Center-Dienste" würden wohl außer der bloßen Beantwortung von Anrufen (und eventuell noch ein paar Worte mehr) noch weiteren Mehrwert bieten.

http://www.interswitch.hu/deinfo.htm
http://pctipp.ch/webnews/wn/22561.asp?action=email
Kunden, welche den Anrufbeantwortungsdienst Combox nutzen wollten, mussten vertraglich auf eine Preselection bei einem anderen Anbieter verzichten


Ivo Lang
United Kingdom
Local time: 07:24
Native speaker of: Native in GermanGerman
PRO pts in category: 40
Login to enter a peer comment (or grade)





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