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“back-of-house” processes

German translation: Vorgänge im Hintergrund

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GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)

English term or phrase:	“back-of-house” processes
German translation:	Vorgänge im Hintergrund
Entered by:	Nicole Backhaus

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20:02 May 20, 2010

English to German translations [PRO]
Bus/Financial - IT (Information Technology)

English term or phrase: “back-of-house” processes

ITIL (Projektmanagement IT) Schulungsmaterial
Unterkapitel: Service operation Prozesses

The figure above demonstrates the level of responsibility the Service Desk and the Technical Support Groups (technical, IT operations and Application Management functions) have in the Service Operation processes. Incident Management, Request Fulfilment and Access Management are primarily carried out by the Service Desk, with Event Management and Problem Management as primarily “back-of-house” processes.

Nicole Backhaus KudoZ activity Questions: 74 (none open) (1 without valid answers) (3 closed without grading) Answers: 205
Local time: 21:20

Vorgänge im Hintergrund

Explanation:
bzw. sich im Hintergrund abspielende Vorgänge etc. (eben nur als Anregung, wohin es für dich gehen könnte)
Im übertragenen Sinne somit das Gegenteil der Wendung "Front of House" (siehe zitierten Wikipedia-Eintrag)

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Note added at 11 Stunden (2010-05-21 07:43:56 GMT)
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