English to German translations [PRO]
Tech/Engineering - IT (Information Technology) | | English term or phrase: field dispatch | The document is about B2B integration. I don't understand what "field dispatch" is supposed to mean in the following sentence:
As integration moves to the cloud, our customers are expanding beyond traditional B2B e-commerce scenarios, and rolling out integration for treasury services, ***field dispatch*** and SaaS integration.
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| Lucile LundeKudoZ activityQuestions: 216 (none open) ( 1 without valid answers) ( 23 closed without grading) Answers: 3
| | Local time: 07:11
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| | Vor-Ort-Service | Explanation:
Field Dispatch Support
AEC Group can customize a Field Dispatch Support alternative providing Field Dispatch Technical Support for both PC end-users and existing internal IT staffs, which includes 24x7 support coverage.
As a Field Dispatch Support customer, an organization could contact AEC group’s toll-free technical support number for incident submission. If the problem can not be resolved over the phone, i.e., if the issue involves hardware failure, AEC Group will notify the OEM Partner to ship the necessary replacement part to the customer. AEC Group will then dispatch a field technician to the defective product’s location to perform the on-site repairs. The complete dispatch and field service process is automated through AEC Group’s field dispatch management system.
http://www.aecgroup.com/field_support.shtml
Vor-Ort-Service - Systemausfall
Wir bieten für unsere Server und Desktopsysteme einen deutschlandweiten Vor-Ort-Service an. Dieser Service muss direkt beim Kauf Ihres Systems mitbestellt werden.
http://www.ico.de/static.php/static/vorortservice/show_heade... |
| Selected response from:
  Harry Bornemann
| Grading comment Thanks!
4 KudoZ points were awarded for this answer |
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Automatic update in 00:
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22 mins confidence:   peer agreement (net): +2 Vor-Ort-Service
Explanation:
Field Dispatch Support
AEC Group can customize a Field Dispatch Support alternative providing Field Dispatch Technical Support for both PC end-users and existing internal IT staffs, which includes 24x7 support coverage.
As a Field Dispatch Support customer, an organization could contact AEC group’s toll-free technical support number for incident submission. If the problem can not be resolved over the phone, i.e., if the issue involves hardware failure, AEC Group will notify the OEM Partner to ship the necessary replacement part to the customer. AEC Group will then dispatch a field technician to the defective product’s location to perform the on-site repairs. The complete dispatch and field service process is automated through AEC Group’s field dispatch management system.
http://www.aecgroup.com/field_support.shtml
Vor-Ort-Service - Systemausfall
Wir bieten für unsere Server und Desktopsysteme einen deutschlandweiten Vor-Ort-Service an. Dieser Service muss direkt beim Kauf Ihres Systems mitbestellt werden.
http://www.ico.de/static.php/static/vorortservice/show_heade...
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The translation workplace 
