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HOT-LINE

Italian translation: Servizio clienti/linea diretta/numero verde

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GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)

English term or phrase:	HOT-LINE
Italian translation:	Servizio clienti/linea diretta/numero verde
Entered by:	Francesca Siotto

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20:17 May 11, 2009

English to Italian translations [PRO]
Marketing - Advertising / Public Relations

English term or phrase: HOT-LINE

Is the term "hot-line", in the context of a supply contract, the direct translation of "Numero Verde"?
Or would you leave "hot line" also in Italian?

Marzia Colecchia KudoZ activity Questions: 37 (none open) (1 without valid answers) (1 closed without grading) Answers: 18 Italy
Local time: 23:37

Servizio clienti/linea diretta/numero verde

Explanation:
Dipende. Numero verde lo puoi usare solo se è gratuito. Servizio clienti/linea diretta se è un numero per dare informazioni commerciali o generiche. Assistenza tecnica se è un numero per i problemi tecnici. Dovresti dare più info sul tipo di servizio prestato a questo recapito.

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Note added at 10 mins (2009-05-11 20:28:00 GMT)
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Dimenticavo: con tante varianti in italiano, eviterei senza dubbio hotline.

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Note added at 46 mins (2009-05-11 21:03:28 GMT)
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Alla luce della tua nota, probailmente userei numero verde o servizio clienti. Escluderei assistenza tecnica perché non so a che prodotto si riferisce il contratto e comunque non è detto che a questo numero diano info tecniche. Le altre due proposte sono più ampie e vanno sempre bene.

Selected response from:

Francesca Siotto
Local time: 23:37

Grading comment

Grazie per il valido aiuto, ho inserito numero verde dato il contesto.
4 KudoZ points were awarded for this answer

Summary of answers provided

4 +6

Servizio clienti/linea diretta/numero verde

Francesca Siotto

4 +1

linea diretta

Tommaso Benzi

hotline / hot-line (telefonica)

Cristina intern

Answers

4 mins confidence:

peer agreement (net): +1

hot-line linea diretta

Explanation:
this is my preferred translation. However, hotline is also used in Italian.

Tommaso Benzi
Italy
Local time: 17:37
Works in field
Native speaker of:

Italian
1 corroborated select project
in this pair and field

7 mins confidence:

hot-line hotline / hot-line (telefonica)

Explanation:
[PDF] Scheda Servizi Contratto Assistenza nuove versioni ZEUS
E' stato quindi creato un servizio di fornitura di aggiornamenti ... Il contratto prevede anche il servizio di <B>hot-line telefonica</B>, tramite il ...
www.fimeconsulting.it/zeus/Schede Servizi - Contratto Assis...

[PDF] Condizioni generali di contratto di Swisscom Mobile
Mobile accetta gli avvisi di guasto tramite la sua <B>hotline</B>. .... sospendere la fornitura delle prestazioni e sciogliere il contratto senza nessun preavviso ...
www.melectronics.ch/display.cfm?id=100190

Cristina intern
Germany
Local time: 23:37
Works in field
Native speaker of:

Italian
PRO pts in category: 16
3 corroborated select projects
in this pair and field

5 mins confidence:

peer agreement (net): +6

hot-line

Servizio clienti/linea diretta/numero verde

Francesca Siotto
Local time: 23:37
Works in field
Native speaker of:

Italian
PRO pts in category: 76

Grading comment

Grazie per il valido aiuto, ho inserito numero verde dato il contesto.

Notes to answerer

Asker: si tratta di una linea gratuita (numero verde?), ma il testo del contratto (la lingua è francese, ma nel'originale troviamo appunto hot-line) dice testualmente: assistena telefonica - "hot-line" Una "hot-line" sarà messa gratuitamente a disposizione disposizione durante il periodo di garanzia.

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Changes made by editors

May 12, 2009 - Changes made by Francesca Siotto:
Field (specific)	Marketing / Market Research => Advertising / Public Relations
May 12, 2009 - Changes made by Francesca Siotto:
Field (specific)	Advertising / Public Relations => Marketing / Market Research
May 12, 2009 - Changes made by Francesca Siotto:
Field (specific)	Computers: Software => Advertising / Public Relations
May 12, 2009 - Changes made by Francesca Siotto:
Edited KOG entry	Marzia Colecchia's old entry - "HOT-LINE" => "Servizio clienti/linea diretta/numero verde"

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HOT-LINE

Italian translation: Servizio clienti/linea diretta/numero verde

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HOT-LINE

Italian translation: Servizio clienti/linea diretta/numero verde

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KudoZ™ translation helpThe KudoZ network provides a framework for translators and others to assist each other with translations or explanations of terms and short phrases.

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The KudoZ network provides a framework for translators and others to assist each other with translations or explanations of terms and short phrases.