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Sorry. Skulle ha inkludert eksempelsetningen: "X will report SLA metrics according to the SLAs described in the schedule."
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Explanation: "SLA indicators" gir mange treff med samme betydning som "SLA metrics", så jeg tror det er trygt å bruke "indikatorer".
What different service indicators can be used in an SLA? Service Levels are based on (quantitative) indicators: e.g. availability of IT components/applications, response time of applications, restore time for problems, reachability of an UHD.
ndicators defined as SLA parameters and pro-active SLA indicators in SLA contracts. The. indicators are calculated according to the formula defined in the ...