Login or register (free and only takes a few minutes) to participate in this question.
You will also have access to many other tools and opportunities designed for those who have language-related jobs (or are passionate about them). Participation is free and the site has a strict confidentiality policy.
14:29 Feb 17, 2007
English to Polish translations [PRO] Bus/Financial - Business/Commerce (general)
English term or phrase:workflow items
Business Process Routing integrates ***workflow items*** between the back office and the contact center. With Business Process Routing, ***workflow items*** such as forms, faxes and applications can be incorporated into contact center activities. By integrating processes across phone, e-mail and fax, a company can improve back-office agent productivity and customer service.