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13:55 Feb 17, 2007
English to Polish translations [PRO] Tech/Engineering - Computers: Software
English term or phrase:dashboard
Chodzi o koncepcję dynamicznego contact center:
REPORTING AND ANALYTICS
Dashboards and drill-down reports give at-a-glance insight into customer service activity by providing real-time and historical views of the performance metrics and changes over time. The key capability is to measure the effectiveness of current strategy and map it to specific business goals, transactions and processes.