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English to Polish translations [PRO] Medical - Medical: Pharmaceuticals / Complaint handling | | English term or phrase: Operations Quality Assurance of Group Quality | SOP dotyczy rozpatrywania reklamacji dotyczących produktów farmaceutycznych i wyrobów medycznych.
XXXXX - nazwa przedsiębiorstwa
(...) All complaints have to be reported to the Quality Assurance (QA) person from the XXXXX site responsible for batch release, as well as to the Operations Quality Assurance of Group Quality.
(...) Any suspicion of a XXXXX product being subject to counterfeit must be brought to XXXXX’s attention (QA person from the XXXXX site responsible for batch release as well as to the Operations QA of Group Quality)
(...) If necessary, and if available, the item or sample in question (the offending item) has to be returned by the Qualified Person to the XXXXX site responsible for batch release as well as to the Operations QA of Group Quality for further investigation together with a copy of the complaint handling form in order to clarify the cause of the complaint.
(...) The QA contact person at the XXXXX site responsible for batch release as well as the Operations QA of Group Quality must send a report containing all relevant data, results and conclusions of the investigations, a recommended answer to the customer, and a decision regarding the products future status to the QP of the XXXXX Sp. z o.o. |
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