08:37 Nov 9, 2009 

I believe that it should read: For a contract (in/of) carpet cleaning... all of these steps that follow Shampoo 4-5 , Light >6 , Water 4-5 , Wet Rub 4, Dry Rub 4-5 are the various steps to be taken in the cleaning of the carpet etc. In other words you should be able costs associated with these different practices as those would vary according to these various methods.

19:03 Nov 8, 2009 

Sidra, manda um poquinho mais de contexto, contact às vezes refere-se à terceirização, mas do texto não dá p/ ver.