English to Portuguese translations [PRO]
Bus/Financial - Advertising / Public Relations / Manual de aparelho para localização de interrupções do sistema. | | English term or phrase: Call-Taking | Context:
"Call-Taking
XXX can be configured several different ways to accept customer outage calls or non-customer calls. The web-based netCADOPS Calls module can be utilized for ***call-taking***. The system can also be configured to accept information from an external call-entry system, or an Interactive Voice Response (IVR) system. Interfaces can also be configured to AMI (Advanced Metering Infrastructure) systems, for receiving outage notifications from advanced meters, for “pinging” meters to determine that status, and for restoration notifications."
***Aceitação de chamadas***?
TIA |
| JORGE KUHNKudoZ activityQuestions: 366 ( 10 open) ( 10 without valid answers) Answers: 0
Brazil
| | Local time: 14:01
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44 mins confidence:   peer agreement (net): +1
2 hrs confidence: peer agreement (net): +1 | call-taking atendimento de chamadas
Explanation:
Seria assim que traduziria para pt-pt.
| sflor
Local time: 18:01
Works in field
Native speaker of:  Portuguese
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3 hrs confidence: peer agreement (net): +2 | call-taking receber chamadas
Explanation:
Embora possa se tratar de um manual de um software ligado a atendimento telefônico, o termo específico nada tem a ver com informática ou engenharia de sistemas, mas com o serviço de atendimento telefônico.
Esclarecido o tema, não estamos obrigados a utilizar o gerúndio só porque o original é "call taking". De fato, dada a frase original (o contexto), em português fica bem melhor o infinitivo: receber chamadas/telefonemas.
| coolbrowne
United States
Local time: 13:01
Native speaker of: English, Portuguese
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| Changes made by editors |
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| Dec 10, 2011 - Changes made by coolbrowne: | | Field | Tech/Engineering => Bus/Financial | | Field (specific) | IT (Information Technology) => Advertising / Public Relations |
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