KudoZ home » English to Serbian » Marketing / Market Research

Customer Care Sales Process

Serbian translation: proces prodaje - briga o kupcu(korisniku/klijentu...)

Advertisement

Login or register (free and only takes a few minutes) to participate in this question.

You will also have access to many other tools and opportunities designed for those who have language-related jobs
(or are passionate about them). Participation is free and the site has a strict confidentiality policy.
GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
English term or phrase:customer care sales process
Serbian translation:proces prodaje - briga o kupcu(korisniku/klijentu...)
Entered by: Mira Stepanovic
Options:
- Contribute to this entry
- Include in personal glossary

15:33 Feb 10, 2007
English to Serbian translations [PRO]
Marketing - Marketing / Market Research / MArketing
English term or phrase: Customer Care Sales Process
-
milosch
Local time: 11:30
proces prodaje - briga o kupcu(/korisniku/klijentu...)
Explanation:
kupac-korisnik-klijent... je u zavisnosti od toga da li se u konkretnom slučaju radi o prodaju roba, usluga i td.


Flexible Learning - Glossary:
Customer care:
Customer care is a phrase that is used to describe the process of taking care of our customers in a positive manner. The term is used in place of complaint handling due to its positive focus, and is a reminder that customer satisfaction is a priority.
(http://toolboxes.flexiblelearning.net.au/demosites/series3/3...


„Privredna komora Srbije - STRATEGIJA ELEKTRONSKOG POSLOVANJA
I KREIRANJE VIRTUELNE PRODAVNICE
...
Upravljanje prodajom (Sales Management), nabavkom (Purchase Management), briga o kupcu (Customer Care).“
(http://pks.komora.net/Portals/0/Edukacija/Aktivnosti u 2007....


„E-Magazin - Iz ugla jednog prodavca
...
U vremenu u kojem živimo, jedan od možda najbitnijih faktora koji veliki broj trgovinskih kompanija postavlja kao premisu u poslovanju je upravo customer care (briga o kupcu). Mnoge uspešne kompanije su baš na ovom segmentu poslovanja ubrale one najdragocenije poene i izgradile svoju poziciju na svetskom tržištu. Ekskluzivitet kompanije sa kvalitetnom brigom o kupcu je umnogome podizao i pozicije brendova koji su zastupani i na taj način omogućio njihovu široku prepoznatljivost.“
(http://www.emagazin.co.yu/clanak.asp?id=613)
Selected response from:

V&M Stanković
Serbia
Local time: 11:30
Grading comment
Hvala!
4 KudoZ points were awarded for this answer

Advertisement


Summary of answers provided
4 +1proces prodaje - briga o kupcu(/korisniku/klijentu...)
V&M Stanković


  

Answers


1 hr   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
customer care sales process
proces prodaje - briga o kupcu(/korisniku/klijentu...)


Explanation:
kupac-korisnik-klijent... je u zavisnosti od toga da li se u konkretnom slučaju radi o prodaju roba, usluga i td.


Flexible Learning - Glossary:
Customer care:
Customer care is a phrase that is used to describe the process of taking care of our customers in a positive manner. The term is used in place of complaint handling due to its positive focus, and is a reminder that customer satisfaction is a priority.
(http://toolboxes.flexiblelearning.net.au/demosites/series3/3...


„Privredna komora Srbije - STRATEGIJA ELEKTRONSKOG POSLOVANJA
I KREIRANJE VIRTUELNE PRODAVNICE
...
Upravljanje prodajom (Sales Management), nabavkom (Purchase Management), briga o kupcu (Customer Care).“
(http://pks.komora.net/Portals/0/Edukacija/Aktivnosti u 2007....


„E-Magazin - Iz ugla jednog prodavca
...
U vremenu u kojem živimo, jedan od možda najbitnijih faktora koji veliki broj trgovinskih kompanija postavlja kao premisu u poslovanju je upravo customer care (briga o kupcu). Mnoge uspešne kompanije su baš na ovom segmentu poslovanja ubrale one najdragocenije poene i izgradile svoju poziciju na svetskom tržištu. Ekskluzivitet kompanije sa kvalitetnom brigom o kupcu je umnogome podizao i pozicije brendova koji su zastupani i na taj način omogućio njihovu široku prepoznatljivost.“
(http://www.emagazin.co.yu/clanak.asp?id=613)

V&M Stanković
Serbia
Local time: 11:30
Works in field
Native speaker of: Native in SerbianSerbian, Native in Serbo-CroatSerbo-Croat
PRO pts in category: 8
Grading comment
Hvala!

Peer comments on this answer (and responses from the answerer)
agree  Bogdan Petrovic
13 hrs
  -> hvala
Login to enter a peer comment (or grade)




Return to KudoZ list


Changes made by editors
Apr 5, 2008 - Changes made by Mira Stepanovic:
Edited KOG entry<a href="/profile/6689">V&M Stanković's</a> old entry - "Customer Care Sales Process" » "proces prodaje - briga o kupcu(korisniku/klijentu...)"


KudoZ™ translation help
The KudoZ network provides a framework for translators and others to assist each other with translations or explanations of terms and short phrases.



See also:



Term search
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search