Programs in the Extended Support phase of Siebel’s product support lifecycle
Spanish translation: Los programas en la fase de asistencia técnica extendida del ciclo de vida de a. téc. a prod. de Sie
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15:47 Aug 14, 2006
English to Spanish translations [PRO] Computers: Software
English term or phrase:Programs in the Extended Support phase of Siebel’s product support lifecycle
Programs in the Extended Support phase of Siebel’s product support lifecycle will receive Software Update License & Support limited to the following: (i) program updates, fixes, and security alerts, (ii) tax, legal, and regulatory updates, (iii) upgrade scripts, (iv) major product and technology releases, which includes general maintenance releases, selected functionality releases, and documentation updates, (v) assistance with service requests 24 hours per day, 7 days a week, (vi) access to Siebel SupportWeb (24 x 7 web-based customer support system), including the ability to log service requests