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inbound - outbound sales

Spanish translation: explanation

13:30 Jun 29, 2001
English to Spanish translations [PRO]
Marketing
English term or phrase: inbound - outbound sales
Sorry, no context.
Ernesto Leigh
Chile
Local time: 16:43
Spanish translation:explanation
Explanation:
Ya sin bromas, Ernie:
Lo que se ve en la red es que son términos típicos del área de "telemarketing", call-centers, y gestión de llamadas.
Se refiere a las ventas (o gestiones orientadas a producir una venta) realizadas cuando es el cliente quien llama por teléfono (inbound call) o cuando se lo llama (outbound call)
Mira esto:
Inbound Sales And Customer Service
Are you making it convenient for your customers to reach you? Tel Mark employs professional, experienced associates to represent your company. Your customers contact us through your dedicated toll free line. Our knowledgeable associates handle all questions regarding you company, product line, and services.

Account managers monitor call volume so your dedicated associates best split their time between receiving inbound calls and making outbound calls. Associates can be dedicated specifically to your account or, to minimize cost, associates may be shared with other clients. Under the latter scenario clients are only charged for the actual time of the inbound calls received. Call volume is closely tracked to ensure calls are answered quickly and handled efficiently.

Outbound Sales And Customer Service
Are you getting the best return on your investment? Do you need to drive traffic to your web site? Outbound calling is one the most cost-effective methods of reaching customers and prospecting for new customers. Simply put, more customers can be reached in a shorter period of time through outbound sales and service calls and the response is significantly higher than that from direct mail
http://www.telmarksales.com/services/consumer-services/index...
Fíjate si va con tu contexto (que algo tendrás, hombre!) :-)

Espero que te sirva, saludos.

Patricia
Selected response from:

Patricia Lutteral
Argentina
Local time: 17:43
Grading comment
Thank you so much for the explanation!!!
4 KudoZ points were awarded for this answer



Summary of answers provided
na +3Ninguna referencia...?
bea0
naventas entrantes y salientes
Terry Burgess
naentrantes y salientes
Maria
naentrada - salida de ventas
Josep Viñas-Barón (X)
naexplanation
Patricia Lutteral


  

Answers


6 mins
ventas entrantes y salientes


Explanation:
Sin mayor contexto, solo te puedo ofrecer esto.
Espero te ayude:-)
tb.


    Exp.
Terry Burgess
Mexico
Local time: 14:43
Native speaker of: Native in EnglishEnglish
PRO pts in pair: 3315
Login to enter a peer comment (or grade)

6 mins peer agreement (net): +3
Ninguna referencia...?


Explanation:
Qué tipo de documento? Qué sector o industria? Es un título?

Si no hay contexto, por favor provea toda la poca o mucha información con la que cuente.

Gracias.

bea0
United States
Local time: 16:43
Native speaker of: Native in SpanishSpanish
PRO pts in pair: 79

Peer comments on this answer (and responses from the answerer)
agree  David Meléndez Tormen: Eso! Carácter es lo que necesita este sitio! ;-)
6 mins
  -> Hey! No pueden decir que he sido descortés! :)
agree  Terry Burgess: Strike 1 for Bea!!..That's telling 'em:-)
13 mins
  -> :)
agree  Patricia Lutteral: Ernie, o mandas contexto o hay guerra en el Cono Sur! :-)
36 mins
  -> Sonó muy feo? :)
Login to enter a peer comment (or grade)

41 mins
entrantes y salientes


Explanation:
Wilde tiene razón, en el documento que te adjunto se refiere a llamadas pero utilizan la expression "inbound" and "outbound" calls.

http://www.cema.edu.ar/postgrado/download/tesinas/Winter-mad...
Es claro que toda esta tecnología debe estar integrada a la iniciativa corporativa de
CRM, en donde el Call Center, tanto utilizado como Inbound (llamadas entrantes)
o Outbound (llamadas salientes), no es más que un punto de contacto del cliente con la
organización.

Happy translating! ;o) Maria




    Reference: http://www.cema.edu.ar/postgrado/download/tesinas/Winter-mad...
Maria
Local time: 15:43
Native speaker of: Native in SpanishSpanish
PRO pts in pair: 1496
Login to enter a peer comment (or grade)

54 mins
entrada - salida de ventas


Explanation:
Te propongo otra solución.

Josep Viñas-Barón (X)
Australia
Local time: 06:43
PRO pts in pair: 15
Login to enter a peer comment (or grade)

1 hr
explanation


Explanation:
Ya sin bromas, Ernie:
Lo que se ve en la red es que son términos típicos del área de "telemarketing", call-centers, y gestión de llamadas.
Se refiere a las ventas (o gestiones orientadas a producir una venta) realizadas cuando es el cliente quien llama por teléfono (inbound call) o cuando se lo llama (outbound call)
Mira esto:
Inbound Sales And Customer Service
Are you making it convenient for your customers to reach you? Tel Mark employs professional, experienced associates to represent your company. Your customers contact us through your dedicated toll free line. Our knowledgeable associates handle all questions regarding you company, product line, and services.

Account managers monitor call volume so your dedicated associates best split their time between receiving inbound calls and making outbound calls. Associates can be dedicated specifically to your account or, to minimize cost, associates may be shared with other clients. Under the latter scenario clients are only charged for the actual time of the inbound calls received. Call volume is closely tracked to ensure calls are answered quickly and handled efficiently.

Outbound Sales And Customer Service
Are you getting the best return on your investment? Do you need to drive traffic to your web site? Outbound calling is one the most cost-effective methods of reaching customers and prospecting for new customers. Simply put, more customers can be reached in a shorter period of time through outbound sales and service calls and the response is significantly higher than that from direct mail
http://www.telmarksales.com/services/consumer-services/index...
Fíjate si va con tu contexto (que algo tendrás, hombre!) :-)

Espero que te sirva, saludos.

Patricia


Patricia Lutteral
Argentina
Local time: 17:43
Native speaker of: Spanish
PRO pts in pair: 1564
Grading comment
Thank you so much for the explanation!!!
Login to enter a peer comment (or grade)



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