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English to Spanish translations [PRO] Telecom(munications) / mobile phones
English term or phrase:back defective
Remote Diagnostics service offers a simple way for self-help if the user encounters problems caused by software, settings, configuration problems, wrong usage or wrong expectations.
Offers an alternative to the traditional hotline.
An “intelligent” server application is able to analyze problems and interactively guides the user towards a solution, comprising
automatically correct wrong settings
show a help text
offer a software update
instruct how to proceed with back defective phones.
Available wherever and whenever you want.
Based on OMA DM standards.