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English to Spanish translations [PRO]
Tech/Engineering - Telecom(munications) / telefonía | | English term or phrase: agent group | Funcionalidades de un teléfono:
- Auto attendants, hunt groups, agent groups
- Service flags, paging
- Conference rooms
Gracias. |
| odiseaKudoZ activityQuestions: 872 ( 12 open) ( 7 without valid answers) ( 3 closed without grading) Answers: 156
| Local time: 21:11
|
| | grupo de agentes | Explanation:
Es un término dentro de la función denominada distribución automática de llamadas,
"ACD (Automatic Call Distribution) functionality is standard and enables incoming call distribution to multiple groups (up to 120 agents and 250 **agent groups**), and the agent telephone
display shows Caller ID, call type and number of ca lls waiting."
http://www.tadiranamerica.com/News/tel-tactics.pdf
"Admite hasta:
• 999 ID de agentes
• 100 agentes conectados al mismo tiempo
• 99 rutas (colas)
– 1 grupo de agentes primario por ruta
– 3 grupos de agentes primarios por ruta
• 50 **grupos de agentes**
• 100 ID de agentes por grupo"
http://www.mitel.com/resources/393_2247-51003489RC-SP_final_...
Un saludo, Marta.
|
| Selected response from:
  Mercedes Marta Moreno
Local time: 21:11
| Grading comment Gracias, Mercedes.
4 KudoZ points were awarded for this answer |
| |
| Discussion entries: 0 |
|---|
Automatic update in 00:
|
29 mins confidence:   grupo de agentes
Explanation:
Es un término dentro de la función denominada distribución automática de llamadas,
"ACD (Automatic Call Distribution) functionality is standard and enables incoming call distribution to multiple groups (up to 120 agents and 250 **agent groups**), and the agent telephone
display shows Caller ID, call type and number of ca lls waiting."
http://www.tadiranamerica.com/News/tel-tactics.pdf
"Admite hasta:
• 999 ID de agentes
• 100 agentes conectados al mismo tiempo
• 99 rutas (colas)
– 1 grupo de agentes primario por ruta
– 3 grupos de agentes primarios por ruta
• 50 **grupos de agentes**
• 100 ID de agentes por grupo"
http://www.mitel.com/resources/393_2247-51003489RC-SP_final_...
Un saludo, Marta.
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