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English to Swedish translations [PRO]
Tech/Engineering - Computers: Systems, Networks / vervakningsprogramvara | | English term or phrase: escalation policies | Hela meningen är:
"Customers may specify different notification and escalation policies, determining who receives alerts and what types of alerts are sent."
Jag gissar att det handlar om hur problemet omhändertas, men är det någon som kan bekräfta det och har erfarenhet om detta och kanske kan förklara lite omkring? |
|  Gorel BylundKudoZ activityQuestions: 383 (none open) ( 13 closed without grading) Answers: 577
Sweden
| | Local time: 05:31
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| | eskaleringspraxis | Explanation:
Incident/problem eskaleras när de inte kan lösas på en första nivå.
Den "flyttas upp" till en serviceinstans med mer resurser ( och större befogenheter), ofta finns där åtm tre servicenivåer.
SLA innefattar ofta procedurer för om och hur en incident eskaleras..
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Note added at 29 mins (2004-06-15 19:29:26 GMT)
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alt. eskaleringsrutiner |
| Selected response from:
Mario Marcolin
Local time: 05:31
| Grading comment Jag fastnade för eskaleringsrutiner. Tack för förklaringen!
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The translation workplace 
