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Helpdesk ticket

Swedish translation: ärende/ärenderegistrering


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GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
English term or phrase:Helpdesk ticket
Swedish translation:ärende/ärenderegistrering
Entered by: Terese Whitty
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19:58 Jun 3, 2005
English to Swedish translations [PRO]
Tech/Engineering - Computers (general)
English term or phrase: Helpdesk ticket
Kommer inte på vad man säger på svenska. Det är alltså registreringen av ett ärende på Helpdesk som man sedan arbetar med.
Terese Whitty
United States
Local time: 17:36
ärende/ärende registrering
Explanation:
In several Swedish helpdesks I am familiar with they are called 'ärende' or 'support ärende', the word ticket is not often heard and certainly never translated.
You could call it ärende registering just as you have in your question.
Selected response from:

Prisma
Grading comment
TAck!
4 KudoZ points were awarded for this answer



Summary of answers provided
4 -1ärende/ärende registreringPrisma


  

Answers


12 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): -1
helpdesk ticket
ärende/ärende registrering


Explanation:
In several Swedish helpdesks I am familiar with they are called 'ärende' or 'support ärende', the word ticket is not often heard and certainly never translated.
You could call it ärende registering just as you have in your question.


    Reference: http://kundtjanst.it-norr.se/?_a=tickets&_m=submit
    Reference: http://www.act-ab.se/Spec-HD.html
Prisma
Works in field
PRO pts in category: 16
Grading comment
TAck!

Peer comments on this answer (and responses from the answerer)
disagree  Mårten Sandberg: terms probably correct, but you can expect a translator not to commit this kind of error: http://www.skrivihop.nu/
6 hrs
  -> Fair enough Mårten, absolutely my mistake. By the way, your url is closed, you could expect a disagreeing translator not to commit to THIS kind of error. Perhaps you should log a supportärende? :-)
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