Nuri Bey, metinden alınan bir paragraf 08:43 Dec 4, 2008
In Call Flow, you need to adjust your style to meet the language patterns of the doctor you are talking with. This enables you to provide the doctor with the experience you are interested and want to understand them. You need to pay attention to what they are saying because you need to adjust Call Flow based on how the doctor is processing information. For example, when a doctor says “ I just do not see how Produce X has this benefit” and the representative’s response is, “Well doctor, let me walk you through it one more time.” You will have broken rapport. The doctor has provided a clue that s/he is visual and may prefer pictures by using the word “see” When the SR suggests “walking them through it”, they break rapport | 
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