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la prise de réserves

English translation: from any problems noted/ taken down

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GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)

French term or phrase:	la prise de réserves
English translation:	from any problems noted/ taken down
Entered by:	MatthewLaSon

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16:11 Jul 24, 2009

French to English translations [PRO]
Sports / Fitness / Recreation

French term or phrase: la prise de réserves

Hello
I'm having problems with line g from the following which comes from a document outlining a training programme..haven't got the full details of who it's for will have to ask tomorrow! The first section of the document is entitled "Formation Douane" the section that this extract comes from is entitled "Formation Logistique" So far I've got "Deal with non compliances"
but I'm not sure whether that is right and really don't know what "Réserves" are in this context.
V. GARANTIR LA SÉCURITÉ D’UNE EXPÉDITION
e. Gérer l’assurance de la marchandise
f. Mettre en place un recours efficace à la livraison
g. Gérer la négociation des non-conformités à partir de la prise de réserves
h. Mettre en place des procédures simples et efficaces
i. Former son personnel

thanks,
Anne

Anne Greaves KudoZ activity Questions: 288 (3 open) (7 without valid answers) (32 closed without grading) Answers: 18 United Kingdom
Local time: 20:07

from any problems noted/ taken down

Explanation:
Hello,

I believe that "réserves" is referring to problems with the delivery (damage, packaging problems, etc).

réserves = problems (reservations/issues/concerns, things that need to be resolved)

la prise de = the taking (taking down, noting problems)

I hope this helps.

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Note added at 2 hrs (2009-07-24 18:23:47 GMT)
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"La préservation des recours : La prise de RESERVES est essentielle. Elles entraînent une présomption de responsabilité et conservent le recours ..."

www.gondrand.fr/.../assurance-marchandises-transportees.php

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Note added at 4 hrs (2009-07-24 20:51:28 GMT)
--------------------------------------------------

La préservation des recours : La prise de RESERVES est essentielle. Elles entraînent une présomption de responsabilité et conservent le recours conditionnant le droit à action contre le responsable.

Elles doivent être claires et précises et faites le plus rapidement possible.

Selon les types de transport les délais varient mais :

à la livraison, en cas de dommage apparent, il est impératif de faire des réserves sur le titre de transport ou de livraison et de les confirmer immédiatement par lettre recommandée avec accusé de réception.

si les dommages ne sont pas apparents, les réserves doivent être faites par écrit (Lettre RAR) le plus souvent dans les 3 jours suivant la livraison. (ce délai étant souvent impératif).

Si les réserves ne sont pas prises toute action peut être éteinte contre le responsable.

Selected response from:

MatthewLaSon
Local time: 15:07

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Summary of answers provided
3	from any problems noted/ taken down	MatthewLaSon

Discussion entries: 3

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from any problems noted/ taken down

MatthewLaSon
Local time: 15:07
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PRO pts in category: 28

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Changes made by editors

Sep 23, 2009 - Changes made by MatthewLaSon:
Created KOG entry	KudoZ term => KOG term

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la prise de réserves

English translation: from any problems noted/ taken down

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English translation: from any problems noted/ taken down

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