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German to English translations [PRO] Government / Politics / Politics
German term or phrase:Bürgerservice
Most governmental sites in Germany offer what they call "Bürgerservices", or "Bürgertelefon," etc. (presumably a hotline to ask questions about official procedures). "Dieses offizielle Webangebot der Hauptstadt-Region Brandenburg bietet Bürgerservices rund um die Verwaltung und führt Sie zu den Seiten von Landtag und Landesregierung." What would be the most idiomatic translation for these expressions? I found the phrase "citizens' services" on Google, but only in the context of consulates; it seems to imply services for citizens outside their own country.