12:22 Jan 31 

may seem obvious to some, but it would make little sense in the UK, sorry.

12:10 Jan 31 

My suggestion is to use an obvious translation like: Administrative Office for Citizens. There is certainly no equivalent in Britain. Alternatively, it seems there is an equivalent in the US that has already been posted here: Citizens' Service Center.

08:47 Jan 31 

say thank you for the insight into UKs administrative practices. Agree follows.
Best regards.

22:50 Jan 30 

it certianly sounds like an advice centre/center of some kind. If you have no other context, then I would simply call it that. But if, for example you know that it relates to a Town/City Hall in Austria or Germany, you be able to reflect that in your translation. As always with terms like this, CONTEXT is crucial.

22:46 Jan 30 

As a UK citizen I can assure you there is no "one stop shop" where you can do all the things listed by you. Certainly there are advice centres (best known being the Citizens' Advice Bureau) but they will certainly not issue a passport to you. They do not "handle administrative acts" as you put it, but simply advise you where to go, provide addresses and contact points etc.

15:07 Jan 30 

Sorry in German only:

http://www.muenchen.de/rathaus/Stadtverwaltung/Kreisverwaltu...

15:06 Jan 30 

This term is used for a single contact point where the citizens can handle different administration acts of the daily life. It should compensate (and may be cloak) the fact that the administration more and more interacts with the life of the citizens. Therefore they have to enhance the image by the citizen being able to handle applying for a passport at the same loacation like record section issues and so on. So the citizen ist not physically send from one office and civil servant to the next.
All standard procedures are accepted at this one-stop agency called Bürgerbüro and then transfered within the administration.
Hope this helps the English native speakers to find an equivalent.

14:25 Jan 30 

Citizens' Advice Bureau (as they used or may even still exist in the UK)? Citizens' Services Bureau sounds OK, but does not correspond to any name I have come across in the UK - though Google gives a few US references. It also confirms existence of Citizens' Service Centre in various places. Take your pick really.

14:19 Jan 30 

Bürgerbüro! citzens' services bureau?

14:19 Jan 30 

we might be able to help. (though anglo saxon hasn't been used for quite some time now;-) )

14:19 Jan 30 

Did you mean to write "Bürgerbüro"?