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über das rein Geschäftliche hinaus bestimmt

English translation: which takes [customer loyalty] beyond business in the strictest sense (of the word)


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19:40 May 19, 2011
German to English translations [PRO]
Bus/Financial - Marketing / Market Research
German term or phrase: über das rein Geschäftliche hinaus bestimmt
Master's thesis on personalized contact with customers.

"Kunden sind nicht immer allein dann schon von einem Unternehmen überzeugt, wenn sie mit dessen Leistung zufrieden sind. Vielmehr bedarf es auch eines spezifischen Vertrauensverhältnisses, das die Kundentreue über das rein Geschäftliche hinaus bestimmt."
lirka
Local time: 16:01
English translation:which takes [customer loyalty] beyond business in the strictest sense (of the word)
Explanation:
It is not purely business: it is something more than that.
Selected response from:

Allison Wright
Portugal
Local time: 21:01
Grading comment
I like it. Thanks!
4 KudoZ points were awarded for this answer



Summary of answers provided
4 +2is not just about businessphilgoddard
4 +1ensures (customer loyalty) over and above the purely business relationshipPauline Alexiou
4determines [...] beyond the purely commercial
Stephen Gobin
4which - in addition to purely commercial issues - plays a vital part in strengthening the bonds betEllen Kraus
3 +1which takes [customer loyalty] beyond business in the strictest sense (of the word)
Allison Wright
3that the customer loyalty takes precedence over usual business relationship
Raghunathan
3which conditions customer loyalty beyond the purely commercial motivationHorst Huber
3extends beyond the purely business interest
Thayenga
4 -1that keeps the customers coming/that decides how loyal customers will be(are)
Ramey Rieger


  

Answers


13 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5
which - in addition to purely commercial issues - plays a vital part in strengthening the bonds bet


Explanation:
---- the bonds between customer and supplier .
"them understand how to strengthen the customer relationship and achieve desired ..... Having considered the type of bonds between customers and suppliers, ... sense of reduced anxiety, faith in the trustworthiness of the provider, ..."
www.ipsos-mori.com/Assets/.../Customer Relationships Report...

Ellen Kraus
Local time: 22:01
Native speaker of: Native in GermanGerman
PRO pts in category: 2
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13 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +2
is not just about business


Explanation:
Or goes beyond purely business relationships, or anything along those lines.

philgoddard
Local time: 15:01
Specializes in field
Native speaker of: English
PRO pts in category: 23
Notes to answerer
Asker: Thanks. I have:" [...] mutual trust which defines customer commitment beyond the mere business level." Does it sound ok to you?

Asker: or perhaps even 'which strengthens customer commitment beyond...


Peer comments on this answer (and responses from the answerer)
agree  D-E Translator
5 hrs

agree  Cilian O'Tuama: that's the idea alright IMO
2 days6 hrs
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21 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +1
which takes [customer loyalty] beyond business in the strictest sense (of the word)


Explanation:
It is not purely business: it is something more than that.

Allison Wright
Portugal
Local time: 21:01
Works in field
Native speaker of: Native in EnglishEnglish
PRO pts in category: 12
Grading comment
I like it. Thanks!
Notes to answerer
Asker: Yes, perfect. I like it. Off it goes, delivered.


Peer comments on this answer (and responses from the answerer)
agree  Cilian O'Tuama: that's the idea alright IMO
2 days5 hrs
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53 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5
extends beyond the purely business interest


Explanation:
Another option

Thayenga
Germany
Local time: 22:01
Works in field
Native speaker of: Native in GermanGerman
PRO pts in category: 4
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2 hrs   confidence: Answerer confidence 3/5Answerer confidence 3/5
which conditions customer loyalty beyond the purely commercial motivation


Explanation:
Merely trying to bring another set of words into the mix. Maybe we can think of "induce" or "define"? Or "incentives"? "The purely commercial" by itself would probably not be idiomatic (?)

Horst Huber
Local time: 16:01
Native speaker of: Native in GermanGerman

Peer comments on this answer (and responses from the answerer)
neutral  Cilian O'Tuama: a bit of a mouthful?
2 days3 hrs
  -> Thanks. Quite, Stephen Gobin's is not much shorter; also cf. the explanation.
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10 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): -1
that keeps the customers coming/that decides how loyal customers will be(are)


Explanation:
my variation on the theme

Example sentence(s):
  • It's more a matter of personal trust, that lkeeps the customers coming.
  • It's more a maater of personal trust that decides how loyal the customers will be (are.
Ramey Rieger
Local time: 22:01
Specializes in field
Native speaker of: Native in EnglishEnglish
PRO pts in category: 30

Peer comments on this answer (and responses from the answerer)
disagree  Cilian O'Tuama: You've ignored the actual question, "über das rein Geschäftliche hinaus".
1 day20 hrs
  -> I do believe it is inferred, but yes, not directly translated.
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14 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
ensures (customer loyalty) over and above the purely business relationship


Explanation:
determines/promotes a level of trust which helps ensure/guarantee customer loyalty over and above the purely business relationship

Example sentence(s):
  • This helps promote a level of trust ensuring customer loyalty over and above the purely business relationship.
Pauline Alexiou
Local time: 23:01
Native speaker of: Native in EnglishEnglish

Peer comments on this answer (and responses from the answerer)
agree  Cilian O'Tuama: slight rephrase but that's the idea alright IMO
1 day16 hrs
  -> Thank you
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14 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
determines [...] beyond the purely commercial


Explanation:
"[...] which determines customer loyalty beyond the purely commercial"

Stephen Gobin
United Kingdom
Local time: 21:01
Native speaker of: Native in EnglishEnglish
PRO pts in category: 31
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2 days21 hrs   confidence: Answerer confidence 3/5Answerer confidence 3/5
that the customer loyalty takes precedence over usual business relationship


Explanation:
yet another option.

Raghunathan
Local time: 01:31
Works in field
Native speaker of: Native in EnglishEnglish
PRO pts in category: 2
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