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Servicebereitschaft/Entstörungsfrist

English translation: Service availability times/time to correct faults

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GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
German term or phrase:Servicebereitschaft/Entstörungsfrist
English translation:Service availability times/time to correct faults
Entered by: Bob Kerns
Options:
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- Include in personal glossary

11:56 Aug 8, 2002
German to English translations [PRO]
/ Telecommunications/IT
German term or phrase: Servicebereitschaft/Entstörungsfrist
Mandatory price information about a VPN (virtual private network)
xxxstrawb
Local time: 13:58
Service availability times/time to correct fault
Explanation:
This heading normally refers to specifications in a contract or SLA (Service Level Agreement) as to the times at which a hotline is available for reporting faults and requesting assistance and secondly how much time the company has to correct a fault before a penalty is due in accordance with a different section of the contract or SLA.
Selected response from:

Bob Kerns
Germany
Local time: 14:58
Grading comment
4 KudoZ points were awarded for this answer

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Summary of answers provided
5Service availability times/time to correct fault
Bob Kerns


  

Answers


6 mins   confidence: Answerer confidence 5/5
Service availability times/time to correct fault


Explanation:
This heading normally refers to specifications in a contract or SLA (Service Level Agreement) as to the times at which a hotline is available for reporting faults and requesting assistance and secondly how much time the company has to correct a fault before a penalty is due in accordance with a different section of the contract or SLA.

Bob Kerns
Germany
Local time: 14:58
Native speaker of: Native in EnglishEnglish
PRO pts in pair: 1415
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