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Italian: carta dei servizi

English translation: service charter






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GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
Italian term or phrase:carta dei servizi
English translation:service charter
Entered by:Jane Griffiths
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13:15 Apr 16, 2004Login or register (free) for more options.
Italian to English translations [PRO]
Other
Italian term or phrase: carta dei servizi
Is this a service charter?
triskele
Italy
Local time: 18:19
Clarification request(s) and response
John Wellesly Helliwell: 13:20 Apr 16, 2004: Please give a little more context. -
triskele (asker): 13:57 Apr 16, 2004: Here is the sentence:

<<...penso che a livello dei servizi qualcosa sia cambiato: ...ora hanno iniziato a tener conto e a rendere conto agli utenti della loro attività (con la carta dei servizi e con gli uffici rapporti con il pubblico...)>>

Thanks!!!

service charter
Explanation:
Service charter looks OK on google.

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Note added at 8 mins (2004-04-16 13:24:07 GMT)
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I agree that more context would be helpful.

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Note added at 54 mins (2004-04-16 14:09:44 GMT)
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Having seen the context I still think this is right.
Selected response from:

Jane Griffiths
United Kingdom
Local time: 17:19
Note from asker to answerer
Grazie!
3 KudoZ points were awarded for this answer



Summary of answers provided
4 +4service charterJane Griffiths
4list of services provided
John Wellesly Helliwell
3Bill of lading
James D'Agostino


  

Answers

8 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +4
service charter


Explanation:
Service charter looks OK on google.

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Note added at 8 mins (2004-04-16 13:24:07 GMT)
--------------------------------------------------

I agree that more context would be helpful.

--------------------------------------------------
Note added at 54 mins (2004-04-16 14:09:44 GMT)
--------------------------------------------------

Having seen the context I still think this is right.


    Reference: http://www.gesac.it/en/news2003/23881996/Carta%20dei%20servi...
    Reference: http://www.itismarconi.net/english/CartaServizi.html
Jane Griffiths
United Kingdom
Local time: 17:19
Native speaker of: Native in EnglishEnglish
PRO pts in category: 39
Note from asker to answerer
Grazie!

Peer comments on this answer (and responses from the answerer)
agree Science451
1 hr
  -> Thanks

agree Grace Anderson
2 hrs
  -> Thanks

agree Mario Marcolin
2 hrs
  -> Thanks

agree Monika@ProZ
7 hrs
  -> Thanks
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1 hr   confidence: Answerer confidence 4/5Answerer confidence 4/5
list of services provided


Explanation:
It sounds to me like a description of the way the attitude and behaviour of public authorities ( or similar organisations) is changing and becoming more "customer friendly". Thus they are offering a list or an overview of services provided or activities engaged in so as to improve public relations.

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Note added at 1 hr 8 mins (2004-04-16 14:24:17 GMT)
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It sounds a bit like a public utility ( such as ENEL /ITALGAS or something similar)

John Wellesly Helliwell
Italy
Local time: 18:19
Native speaker of: Native in EnglishEnglish
PRO pts in category: 16
Login to enter a peer comment (or grade)


10 hrs   confidence: Answerer confidence 3/5Answerer confidence 3/5
Bill of lading


Explanation:
Could this be it?

James D'Agostino
Malta
Local time: 18:19
Native speaker of: Native in EnglishEnglish, Native in MalteseMaltese
PRO pts in category: 8
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