Italian: 8 linee R.A.English translation: PBX phone system KudoZ The KudoZ network provides a framework for translators ... More |
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| GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW) | | Italian term or phrase: | R.A. (Ricerca Automatica) | | English translation: | PBX phone system | | Entered by: | cbolton |
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Italian to English translations [PRO] Law/Patents - Patents / general abbreviation | | Italian term or phrase: 8 linee R.A. | | What does R.A. stand for? This is part of a seal of the Italian patent office, office address, tel. number then (8 linee telefoniche R.A.) What does it mean? Risposta assicurata, answering service???? |
| potraKudoZ activityQuestions: 86 (all closed) ( 4 without valid answers) ( 2 closed without grading) Answers: 692 United States
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| | 8-line PBX phone system | Explanation: I just did a little searching, and it seems that the Italian R.A. = PBX in English.
The site listed below offers an explanation:
PBX Definition: Premise-based definition of PBX
The term PBX stands for Private Branch eXchange. A PBX, sometimes known as a phone switch or phone switching device, is a device that connects office telephones in a business with the public telephone network. The initial central functions of a PBX were to route incoming calls to the appropriate extension in an office, and to share phone lines between extensions. Over time, many functions have been added, such as automated greetings for callers using recorded messages, dialing menus, connections to voicemail, automatic call distribution (ACD), teleconferencing, and more.
Today, PBX systems are expected to handle a wide variety of duties beyond simple connection to the public phone system. The range of features offered by a PBX varies, usually in proportion with the price of the equipment. Some of the main functions:
Present a single business number that gives access to all company employees and departments
Answer calls with a custom business greeting
Offer a menu of options for directing the call, such as connecting to a specific extension or to a department
Provide a directory of employee extensions accessible by inputting digits corresponding to employee first or last names
Evenly distribute calls to a department among available employees through Automatic Call Distribution (ACD)
Place callers on hold when they are waiting for an available department employee
Play music or custom messages whenever callers are waiting on hold
Take voice messages for any employee extension, for a department, or for the company in general
Allow transfer of calls between extensions
Conference multiple incoming calls with employee extensions
Provide detailed call records and real-time system management
HTH
Catherine |
| Selected response from: cbolton Italy Local time: 18:50
| Note from asker to answererThank you so much. Very helpful, I figured that RA stands for ACD (auomatic call distribution) but PBX is even better. 4 KudoZ points were awarded for this answer |
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43 mins confidence:  peer agreement (net): +2 |
| Ricerca Automatica
Explanation: according to this IT > ES question:
http://www.proz.com/kudoz/185997
| Russell Jones United Kingdom Local time: 17:50 Native speaker of: English
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1 hr confidence:  peer agreement (net): +2 |
| 8-line PBX phone system
Explanation: I just did a little searching, and it seems that the Italian R.A. = PBX in English.
The site listed below offers an explanation:
PBX Definition: Premise-based definition of PBX
The term PBX stands for Private Branch eXchange. A PBX, sometimes known as a phone switch or phone switching device, is a device that connects office telephones in a business with the public telephone network. The initial central functions of a PBX were to route incoming calls to the appropriate extension in an office, and to share phone lines between extensions. Over time, many functions have been added, such as automated greetings for callers using recorded messages, dialing menus, connections to voicemail, automatic call distribution (ACD), teleconferencing, and more.
Today, PBX systems are expected to handle a wide variety of duties beyond simple connection to the public phone system. The range of features offered by a PBX varies, usually in proportion with the price of the equipment. Some of the main functions:
Present a single business number that gives access to all company employees and departments
Answer calls with a custom business greeting
Offer a menu of options for directing the call, such as connecting to a specific extension or to a department
Provide a directory of employee extensions accessible by inputting digits corresponding to employee first or last names
Evenly distribute calls to a department among available employees through Automatic Call Distribution (ACD)
Place callers on hold when they are waiting for an available department employee
Play music or custom messages whenever callers are waiting on hold
Take voice messages for any employee extension, for a department, or for the company in general
Allow transfer of calls between extensions
Conference multiple incoming calls with employee extensions
Provide detailed call records and real-time system management
HTH
Catherine
Reference: http://www.virtualpbx.com/support/tutorials/standard-pbx/sta...
| cbolton Italy Local time: 18:50 Native speaker of: English PRO pts in category: 4
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| Note from asker to answerer| Thank you so much. Very helpful, I figured that RA stands for ACD (auomatic call distribution) but PBX is even better. |
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