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обслуживание клиентов в операцооном зале банка

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08:58 Sep 19, 2007
Russian to English translations [PRO]
Bus/Financial - Finance (general) / Banking
Russian term or phrase: обслуживание клиентов в операцооном зале банка
It is title of the document.
xxxEkaterina Gu
Local time: 20:22
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Summary of answers provided
4 +1customer service in the bank lobby
Andrew Sabak
4 +1может быть и Front-Office ServicesClue
3on-the-floor customer serviceAlexander Demyanov
3 -2Client servicing in the operating room
Olga Savelyeva


  

Answers


10 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): -2
Client servicing in the operating room


Explanation:
Client servicing in the operating room

Olga Savelyeva
Russian Federation
Local time: 21:22
Native speaker of: Native in RussianRussian

Peer comments on this answer (and responses from the answerer)
disagree  Alexander Demyanov: Operating rooms are found in hospitals, not banks.//This is a translated site.
20 mins
  -> http://www.commersant.com/gallery.asp?id=579185&pics_id=1464...

disagree  Dorene Cornwell: I agree with Alexander. Plus servicing clients is a phrase I only know of in reference to houses of prostitution. That would generally be a bad metaphor here I think.
12 hrs
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36 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5
on-the-floor customer service


Explanation:
-

Alexander Demyanov
Local time: 12:22
Works in field
Native speaker of: Native in RussianRussian
PRO pts in category: 36
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58 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
может быть и Front-Office Services


Explanation:
зависит от того, о чем документ:)

Clue
Russian Federation
Local time: 19:22
Specializes in field
Native speaker of: Native in RussianRussian
PRO pts in category: 331
Notes to answerer
Asker: Thank you very much! The best option and very situational. :)))


Peer comments on this answer (and responses from the answerer)
agree  Igor Blinov
2 days5 hrs
  -> Спасибо!
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59 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
customer service in the bank lobby


Explanation:
... as contrasted with service at the drive-in window, or on-line banking, or ATM machines. Also includes both "tellers" at the windows and "customer service representatives" at the desks in what I have usually heard as the bank lobby.

One example among many:
http://www.bankbloomington.com/customerservice.htm

Here's a Russian training-tape company that uses the above term being translated:
http://www.banktrain.ru/film

* "Отличный сервис: обслуживание клиента в операционном зале банка".
* "Отличный сервис: обслуживание клиента в операционном зале банка" часть 2 - "Этапы обслуживания клиентов."
* "Отличный сервис: обслуживание клиента в операционном зале банка" часть 3 - "Работа в сложных ситуациях."
* "Продажа банковских услуг розничным клиентам".
* "Продажи корпоративным клиентам."
* "Управление сервисом."


Andrew Sabak
United States
Local time: 12:22
Works in field
Native speaker of: Native in EnglishEnglish
PRO pts in category: 12

Peer comments on this answer (and responses from the answerer)
agree  Zamira*****
5 mins
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