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Spanish to English translations [PRO]
Computers (general) / call center terminology | | Spanish term or phrase: uso de auxiliares | ...tuvimos que firmar el contrato entre llamada y llamada. No pudimos hacerlo fuera de línea ni en uso de algún auxilar...
Se refiere a funciones en el programa que asisten al operador/a mientras está hablando con el cliente para realizar otras actividades (tales como ver la cuenta del cliente) mientras realiza su trabajo.
This is not difficult to express in English. It's just that there might be some specific way of calling this in the call centers environment...
Thank you! |
| | | use of any multi-tasking tools | Explanation:
Multi-tasking tools come in many different forms, and for many different purposes. These include software for computer program management, telephony (such as for wireless headsets and mult-functional telephone and computer interaction), and simple handtools found at the local hardware store, such as the common multi-tool which includes pliers, wire cutters, fish scaler, and scissors.
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Note added at 5 hrs (2010-05-30 20:02:17 GMT)
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Si esta respuesta no le parece coherente en relación con su texto de origen, ¿nos hace el favor de añadir más del texto? Lo que se ha provisto me parece muy limitado. ¿Se puede proporcionar la oración completa? |
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NEX2NEW
| Grading comment Thanks a lot for this!
4 KudoZ points were awarded for this answer |
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4 hrs confidence:  use of any multi-tasking tools
Explanation:
Multi-tasking tools come in many different forms, and for many different purposes. These include software for computer program management, telephony (such as for wireless headsets and mult-functional telephone and computer interaction), and simple handtools found at the local hardware store, such as the common multi-tool which includes pliers, wire cutters, fish scaler, and scissors.
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Note added at 5 hrs (2010-05-30 20:02:17 GMT)
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Si esta respuesta no le parece coherente en relación con su texto de origen, ¿nos hace el favor de añadir más del texto? Lo que se ha provisto me parece muy limitado. ¿Se puede proporcionar la oración completa?
Example sentence(s):- ...we had to sign the contract between calls. We could not do this offline or by the means of a multi-tasking tool...
Reference: http://www.gregchambers.com/product_detail.php?recid=935
Reference: http://www.roughnotes.com/rnmagazine/2007/october07/10p132.h...
| NEX2NEW
Native speaker of: English
PRO pts in category: 4
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| Changes made by editors |
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| Jun 8, 2010 - Changes made by NEX2NEW: | | Created KOG entry | KudoZ term => KOG term |
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The translation workplace 
