USB dongle damaged. What should I do now? Thread poster: Monika Coulson
| Monika Coulson Local time: 20:38 Member (2001) English to Albanian + ... SITE LOCALIZER
Accidentally, my USB dongle (Trados 6.0) got damaged today as I was traveling. I will contact Trados Corporation as soon as possible, but I was wondering if any of you has experienced something similar... Do they (Trados Corporation) replace it or do I have to buy Trados once again? I guess I REALLY needed a break from work Monika | | | Ralf Lemster Germany Local time: 04:38 English to German + ... Get a replacement | Jul 28, 2003 |
Hi Monika, You don't need to buy a new license; just get in touch with Trados and ask them to send you a replacement. You will need to return the defective dongle afterwards. Depending on the type of damage sustained, you may have to pay a fee for the new dongle (but that's much less than a new license, of course). HTH - Ralf | | | Monika Coulson Local time: 20:38 Member (2001) English to Albanian + ... TOPIC STARTER SITE LOCALIZER Thank you Ralf, | Jul 28, 2003 |
I will contact them first thing in the morning. I just feel bad that I have a few due dates coming soon and I might get a little bit behind. Hopefully I will catch up. Thank you again and have a cool Monday 8) Monika Ralf Lemster wrote: Hi Monika, You don't need to buy a new license; just get in touch with Trados and ask them to send you a replacement. You will need to return the defective dongle afterwards. Depending on the type of damage sustained, you may have to pay a fee for the new dongle (but that's much less than a new license, of course). HTH - Ralf | | | Edward Potter Spain Local time: 04:38 Member (2003) Spanish to English + ... You might try another compatible tool | Jul 28, 2003 |
Wordfast, which is free (older versions) and TRADOS compatible does not require a dongle. You can download it and get to work wherever you are. | |
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sylver Local time: 10:38 English to French
Edward Potter wrote: Wordfast, which is free (older versions) and TRADOS compatible does not require a dongle. You can download it and get to work wherever you are. Jump in on the translator buying group and get a recent version that will rescue you from the paying update nonsense, save your HD space, free your attention from the bloody dongle and give you tons of new options I wouldn't work without. (But if you wanna a break from work, I guess it's all right anyway, right?) Cheers, Sylvain | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » USB dongle damaged. What should I do now? CafeTran Espresso | You've never met a CAT tool this clever!
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