Disney prides itself on being an inclusive business, providing ASL interpreters across some of its Disneyland theme parks, such its flagship Walt Disney World in Florida.

After calls from Fairfax, Disney Australia said there wasn’t enough interest from the deaf community to justify interpreters in 2016.

“Last year, for the first time, Disney On Ice provided an Auslan interpreter for one performance in Melbourne, and we were surprised that few people took advantage of the opportunity,” a spokesperson from Feld Entertainment, representing Disney, said.

“We determined that the service wasn’t needed this year.”

But the Disney On Ice Facebook page has had more than 75 complaints since Monday from deaf families who call the decision “heartbreaking”. More.

See: The Sydney Morning Herald

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