I bet you’ve had an experience with speech technology and haven’t realized it. I’m not talking about Apple’s (AAPL) Siri voice interface, although given sales of Apple’s iPhone 4 and iPhone 5 it has helped bring speech recognition technology into the forefront of the consumer mind. Rather, I’m talking about the automated voice you hear when you make a call to a bank such as Bank of America (BAC), Wells Fargo (WFC), or E-Trade (ETFC). Financial institutions aren’t the only ones using speech recognition technology to automate customer service, others are doing as well from utilities, consumer product companies and the like.
See: Forbes
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It's a nice post. Thanks. Nuance Sees the Semantic Web as a key to Smarter Natural Language Interfaces http://gigaom.com/2013/03/21/why-nuance-sees-the-semantic-web-as-a-key-to-smarter-natural-language-interfaces/
The semantic web basically means the famework being built to facilitate that content on the web has machine-understandable meaning, rather than simply being searchable by keyword.
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