Learn about the most effective ways of building productive, long-term relationships with clients and how this will benefit your business.
Contents
In this video Konstantin Kisin goes over the following topics:
• Identifying your key clients
• Understanding WHO your clients are (not as obvious as you think :))
• Grasping the difference between selling translations and providing a service
• Finding out your clients' values
• Finding out your own values
• Identifying and then bridging the gap between your values and those of your clients
• Building long-term relationships and how this will benefit your business
• The attitude that underpins successful relationships
This video is part of a series of webinars geared towards assisting both established translators and newcomers to the business to work less, make more and have a lot more fun. You can read attendees feedback on this webinar session here
System requirements
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• ProZ.com videos require a current flash player http://get.adobe.com/flashplayer/
• With low bandwidth Internet connections the video playback may buffer and load slowly, in this case we recommend you wait the whole or most part of the video to load before playing.
Price and access information
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Price : 10 USD
After you purchase access to this video please visit this link:
Bio: Konstantin Kisin is a highly successful legal, financial and video games translator. Since joining Proz.com in 2004, he has made full use of the website to propel his business to new heights and build long-term relationships with clients and colleagues. A regular contributor to Proz.com on the business side of translation, Konstantin has extensive training in the psychology of communication and human behaviour. Sharing his attitude to doing business with his customary passion and enthusiasm, Konstantin's mission is to assist freelancers the world over in establishing professional relationships with clients, making more money, working less and having more fun.
"Konstantin rightly emphasises the importance of a service oriented attitude and building up the huma..." Read moren aspect of client/translator relationships, something which is essential in developing a successful career as a professional translator. "
The translation workplace 
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