:C03: "CLAS" - PRIVACY AND CONFIDENTIALITY (in the Global Village of the 21st Century)
Course summary | Availability: | This training is available on-demand
Duration: 180 minutes
This course is part of a series of online workshops with lessons on a variety of Culturally and Linguistically Appropriate Services topics, designed for working and aspiring translators, interpreters, and linguists as well as personnel working at all levels of the healthcare industry with Limited English Proficiency (LEP) and other patients having limited knowledge of the “prevalent language” in their country of residence.
These effervescent CLAS Workshops are brief and intensive, emphasizing problem-solving. They are packed with ready-to-use tips and resources to start or expand your skills and productivity in our culturally diverse global village of the 21st century. Novel information is provided, along with useful tools to render culturally and linguistically appropriate services, specially in the healthcare industry, but generally in any other field, such as legal, financial, technical and business settings.
The courses may be taken individually or as a progressive series of bundles, in real time online on scheduled dates, on dates scheduled at your request, or on-demand at your own pace in video format. Additionally, each participant who purchases a bundle will receive a free bonus lesson in project management plus a free one-on-one career-planning 1/2 hr session with Claudia (via Skype) to help you design your personalized roadmap to your professional future in the industry, or to discuss in detail any topic of particular interest to you.
A ProZ.com Certificate of BASIC CLAS KNOWLEDGE will be issued to Bundle Participants
Participation fee:
Each 3hr session: 40 USD individually
Discount if you purchase the 4-session bundle: 120USD per bundle (plus 1/2 hr personalized video or phone interview)
CLAS Lesson 01 - Cross-Cultural Communication
CLAS Lesson 02 - Video recording: Healthcare Standards
CLAS Lesson 03 - Privacy and Confidentiality
CLAS Lesson 04 - Hispanic Market
Bonus Lesson - Online Workshop C05: The Tribal Mentality
Useful links:
Once uploaded, the video will be available from the video centre
ProZ.com training cancelation policy. | | Language: | English | | Summary: | Learn what to do to assure your clients that you truly understand their need for confidentiality and that privacy is of the outmost importance for you when offering translation and interpretation services. Apply specific techniques to guard the disclosure of information contained in your client’s original documents or conversations, and let your clients know you go the “extra mile” to guard their privacy.
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Description Privacy and Confidentiality are cornerstone concepts in the translation and interpreting industry. In a world of electronic communication, individual translators and interpreters, as well as agencies, must be able to assure their clients that they are taking every action in their power to protect the privacy and confidentiality of their information and materials, especially in healthcare settings.
This 180-minute workshop presents a quick overview of the fundamentals of confidentiality in business and government, and provides easy and ready-to-use tools to ensure compliance with the basic requirements for online, financial and - especially - medical privacy. Target audience Professional Interpreters
Aspiring Interpreters
Professional Translators
Aspiring Translators
Language Service Providers and/or their freelancers
Bilingual personnel working or aspiring to work in the healthcare industry
Cross-cultural communicators, interculturalists, as well as administrators and personnel who deal with or want to learn about Cultural Diversity in the workforce, specially (but not exclusively) in healthcare
Learning objectives "CLAS" Bundle 3 of 4
This workshop will guide the attendee to ensure the highest safe-keeping of clients’ confidential documentation and information, thus raising the level of professional appeal of their services. At the end of the workshop, the attendee will be able to feel comfortable about the steps they are taking - or need to take - to offer their clients the vital certainty of full confidentiality and privacy. Virtual platform system requirements (click here to expand) Click to expand ProZ.com videos require a current flash player. Update here: http://get.adobe.com/flashplayer/
With low bandwidth Internet connections the video playback may buffer and load slowly, in this case we recommend you wait the whole or most part of the video to load before playing. Registration and payment information (click here to expand) Click to expand Price: 40.00 USD
Click on the buy button on the right to purchase your seat Participation fee includes unlimited access to the recording. How do I purchase the video? To purchase your seat at this session please click on the "buy" button. After your payment is received, your status will be changed to “registered and paid” and an invoice and receipt of payment will be sent to you for your records. How do I access the video?Once the payment is processed you will be able to watch the video here Online Workshop C03: "CLAS" - PRIVACY AND CONFIDENTIALITY (in the Global Village of the 21st Century) Trainers   Claudia Brauer | Bio: Claudia is a Sworn-Certified English↔Spanish Translator with 35 years of experience in the USA and Latin America. As a ProZ.com Professional Trainer, Claudia has created the content of 15 new interpreter training session for progressive knowledge acquisition. Her Mission Statement is: "To support the professionalization of interpreting by fostering the development of culturally competent interpreters, translators, linguists, and bilingual personnel, while providing training that improves culturally and linguistically appropriate communication in healthcare, legal, financial, government, education, and business settings."
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