SENIOR SALES – OPERATIONS & CUSTOMER SERVICE PRO

20+ YEARS EXPERIENCE IN HOSPITALITY AND CONSUMER PRODUCTS AND ASSOCIATED FIELDS
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30+ years hands on experience in managing and translation of all information related to market research, selection of manufacturer, product development and/or products for international import and national distribution including all marketing material as well as technical documentation/instructions and manuals
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OVERVIEW
* Highly qualified people oriented Sales & Operations / Customer Service pro bringing 20+ years of in-depth hands-on experience with a rich mix of business development, business & sales management coupled with a technical expertise.

* Proven ability to overcome complex business challenges and improve operational efficiency through persistent and detail-oriented insight and supervision of all aspects of operations consequently implementing innovative solutions.
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KEY AREAS OF EXPERTISE
Customer Service & Retention
Sales & Sales Force Management
Operations & Marketing Management
Product Development and Management
Account/Territory Management
Business Turnaround
Skilled in problem solving & root cause identification.
Strong analytic and decision-making abilities.
European Kitchen Equipment & Table-Top specialist.
Exceptional technical skills in mechanical & electro mechanical areas.
Unusual skill-set & hands on experience from construction trade.
Excellent artisan with passion for restoration and detailing.
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OTHER SKILLS
Detail oriented and persistent by nature, creative yet realistic and pragmatic thinker and doer.
Strong Profit-Orientation & Style that facilitates & promotes the belief in “going the extra mile for each-and-every customer” will create “win-win” environment that secures a healthy growth of profits.
Extensive and unique diversity with hands-on experience from all levels giving insight and ability to resolving long-standing problems and creating solution that promotes Quality, Business-Etiquette, and Team-Building.
Energetic and creative “Jack-Of-All-Trades” professional originated from the culinary academy followed by Sales – Marketing and Operations in wholesale & retail environment to the European Hotel & Restaurant industry.
20+ years experience with PC Computers hardware, components, operating system and technology.
Strategic positioning, restructuring and reorganization of problem businesses.
Skilled at translating strategy to practical business plans that result in profitable budgets when needed.
Comprehensive experience in New-Business-Startup and Business Turnaround.
Hands on experience in Graphic Design, Desktop Publishing, Web Design, Web-Site Development and Management.